Hilton Grand Vacations Club Grand Waikikian Honolulu

À propos de cet hôtel

Hébergements de Luxe en Suite Plongez dans le confort ultime de nos suites entièrement équipées avec cuisines, espaces de vie spacieux et baignoires relaxantes. Équipements de Style Resort Offrez-vous 4 piscines extérieures, un spa à service complet et un centre de remise en forme à la pointe de la technologie. Parfait pour la détente et les loisirs. Excellence Culinaire Dégustez de délicieux repas dans nos restaurants sur place, des petits-déjeuners frais au Rainbow Lanai aux dîners romantiques au Bali by the Sea. Plongez-vous dans le luxe et la commodité au Grand Waikikian by Hilton Grand Vacations Club à Honolulu. Réservez dès maintenant pour un séjour inoubliable!

Points forts

Équipements

• Parking
• Swimming pool

Arrivée et départ

Arrivée

04:00 PM

Départ

10:00 AM

Accessibilité

Score d'accessibilité : 49.71

• Ramp access
• Level entrance
• Hearing-accessible reception
• Wheelchair-accessible reception
• Wheelchair-accessible restaurant
• Wheelchair-accessible spa
• Wheelchair-accessible parking
• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Hearing accessible
• Wheelchair accessible

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness7.5

  Guest reported crumbs on the floor at check-in and minimal housekeeping frequency (once every seven days), indicating below-expectation cleaning for longer stays.

• Service10.0

  Multiple staff members (David, Jay, Mose, Linh and a helpful manager) were repeatedly praised for friendliness and assistance; a single inflexible front-desk interaction noted but overall service was exceptional.

• Location10.0

  Location described as good and convenient; reviewer highlighted favorable positioning and enjoyed site-specific benefits (fireworks visibility was attempted).

• Room Quality9.5

  Spacious 2-bedroom unit with full kitchen and generally comfortable for a family, but showed normal wear and tear and the ocean view felt more partial than advertised.

• Amenities8.3

  Property amenities functional overall but the gym was reported as small, busy, and with some broken machines, lowering the amenity experience.

• Value for Money7.0

  Reviewer felt the stay was not an extraordinary value for the number of Hilton Grand Vacations points spent and was disappointed by booking priority issues for owners.

• Food and Beverage8.9

  Standard quality for this hotel tier.

• Overall Experience10.0

  Overall stay described as pleasant and enjoyable with a strong likelihood to return; family had an amazing time despite some booking and cleanliness issues.

Avis des voyageurs

we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone

we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone

We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.

We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.

We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.

We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.

Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.

Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.

Very nice but a long walk to the rest of the amenities

Very nice but a long walk to the rest of the amenities