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Honolulu, US
Hilton Grand Vacations Club Grand Waikikian Honolulu
1811 Ala Moana Boulevard
3 星 · 住客評分 8.9/10
關於這間飯店
奢华的全套房住宿 在我们配备齐全的套房中尽享无与伦比的舒适,这里设有厨房、宽敞的起居区域和舒适的浴缸。 度假村式设施 沉浸于四个户外游泳池、全方位服务的水疗中心以及先进的健身中心之中,完美结合放松与休闲。 卓越的餐饮体验 在我们的餐厅享用美味的餐点,从彩虹露台的丰盛早餐到海边巴厘岛的浪漫晚餐,应有尽有。 在希尔顿大假期俱乐部的格兰德威基基酒店(Grand Waikikian by Hilton Grand Vacations Club Honolulu)中,尽情享受奢华与便利。即刻预订,让您的入住体验难以忘怀!
設施
- Parking
- Swimming pool
全部 114 項設施
- 健身设施
- 无线网络可用
- 停车
- 无烟房间
- 空调
- 健身中心
- 游泳池
- 24小时接待处
- 餐厅
- 客房服务
- 商务中心
- 供暖
- 家庭房
- 花园
- 远足
- 电梯
- 洗衣服务
- 行李寄存
- 钓鱼
- 快速入住/退房
- 保险箱
- 酒吧
- 传真/复印
- 旅游咨询台
- 残疾客人设施
- 热水浴缸/按摩浴缸
- 租车
- 划独木舟
- 干洗
- 按摩服务
- 风帆冲浪
- 浮潜
- 水疗/健身中心
- 理发店/美容院
- 货币兑换
- 酒店内全禁烟
- 室外泳池
- 阳光露台
- 每日清洁服务
- 指定吸烟区
- 无障碍停车位
- 街边停车
- 共享休息室/电视区
- 桌游/拼图
- 海滨
- 现场迷你市场
- 礼宾服务
- 无障碍设施
- 儿童餐
- 小吃吧
- 现场自动取款机/现金机
- 加热泳池
- 电动车充电站
- 酒店内提供水上运动设施
- 带扶手的厕所
- 晚间娱乐
- 低浴室水槽
- 高位马桶
- 泳池酒吧
- 儿童俱乐部
- 浴室紧急绳索
- 付费WiFi
- 水滑道
- 户外家具
- 日光浴躺椅或海滩椅
- 野餐区
- 酒/香槟
- 太阳伞
- 店内咖啡店
- 水果
- 儿童游泳池
- 美容服务
- 健身/水疗更衣室
- 瑜伽课程
- 美甲
- 足部护理
- 美发沙龙服务
- 视觉辅助:盲文
- 海滩
- 工作人员遵守当地安全协议
- 按照地方当局指南清洗的洗衣服务
- 客房在每次入住之间进行消毒
- 对冠状病毒有效的清洁标准
- 遵循保持身体距离的规则
- 客房和主要区域的免洗手消毒液
- 可无现金支付
- 灭火器
- 急救箱可用
- 消毒餐具和银器
- 客人可以在住宿期间选择不进行任何清洁服务。
- 烟雾报警器
- 共享文具如菜单、笔已移除
- 餐饮区保持社交距离
- 钥匙管理
- 客房送餐
- 公共区域内的监控摄像头
- 员工与客人之间的安全屏幕/屏障
- 为客人提供面罩
- 24小时保安
- 安全警报
- 钥匙卡访问
- 现场音乐/表演
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
入住與退房
- 入住
- 04:00 PM
- 退房
- 10:00 AM
無障礙設施
無障礙評分 49.71
- Ramp access
- Level entrance
- Hearing-accessible reception
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
房型與房價
在搜尋中選擇日期,即可查看可訂房型。
住客評價分析
- Cleanliness7.5
Guest reported crumbs on the floor at check-in and minimal housekeeping frequency (once every seven days), indicating below-expectation cleaning for longer stays.
- Service10.0
Multiple staff members (David, Jay, Mose, Linh and a helpful manager) were repeatedly praised for friendliness and assistance; a single inflexible front-desk interaction noted but overall service was exceptional.
- Location10.0
Location described as good and convenient; reviewer highlighted favorable positioning and enjoyed site-specific benefits (fireworks visibility was attempted).
- Room Quality9.5
Spacious 2-bedroom unit with full kitchen and generally comfortable for a family, but showed normal wear and tear and the ocean view felt more partial than advertised.
- Amenities8.3
Property amenities functional overall but the gym was reported as small, busy, and with some broken machines, lowering the amenity experience.
- Value for Money7.0
Reviewer felt the stay was not an extraordinary value for the number of Hilton Grand Vacations points spent and was disappointed by booking priority issues for owners.
- Food and Beverage8.9
Standard quality for this hotel tier.
- Overall Experience10.0
Overall stay described as pleasant and enjoyable with a strong likelihood to return; family had an amazing time despite some booking and cleanliness issues.
住客評論
we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone
we can’t say enough how much we love it orchids enjoy it. It was amazing experience. We will be back of course was our family group. Thank you so much for everyone
We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.
We stayed at Hilton Grand Waikikian at Hilton Hawaiian Village for the first time using our Hilton Grand Vacations timeshare points. Booking with HGV points wasn't the easiest process, but we were able to reserve a 2-bedroom Ocean View unit. Overall, we had a pleasant stay. The unit was spacious enough for our family of four, and the full kitchen and amenities made it easy to prepare meals during our vacation. While the room was advertised as an Ocean View, it felt more like a partial ocean view, which was a little disappointing. I was especially looking forward to enjoying the Friday night fireworks from our room, but the view wasn't as open as I had hoped. The unit showed some normal wear and tear, and housekeeping could be improved. When we checked in, there were crumbs left on the floor, suggesting the room hadn't been cleaned as thoroughly as expected. For guests staying a full week, it would also be nice if housekeeping service were offered more than once every seven days. The entire HIlton Village hotels and resorts had one small gym. It was so busy, machines were broken, this was not good at all. Although the staff were often very busy, several team members made a lasting impression. David, who checked us in late at night, was warm, courteous, and took the time to explain everything clearly. Jay and Mose at the bell desk were consistently the highlight of the lobby. They always greeted guests with a smile and genuinely asked how everyone was doing, creating a welcoming atmosphere every time we walked by. Linh, who assisted us with checkout, was wonderful. She patiently answered my questions about an upcoming stay in January and was extremely helpful. On July 4, a Japanese manager (wearing distinctive red, white, and blue earrings) kindly approved a one-hour late checkout after two front desk agents were unable to accommodate the request. I truly appreciated her willingness to listen and find a solution. Unfortunately, another front desk employee interrupted the conversation and wasn't very flexible, which left a less positive impression. Before arriving, I had requested a high-floor room. While we were placed on an upper floor, there were still many floors above us, so I wasn't quite sure what qualified as a "high floor." What was more disappointing was the reservation experience leading up to the trip. As a Hilton Diamond member who used a significant number of Hilton Grand Vacations points for this stay, I repeatedly heard, "Your requests are not guaranteed." While I understand policies exist, hearing that over and over was discouraging. I also wasn't aware that Saturday-to-Saturday stays generally have better availability than Sunday-to-Sunday, which would have been helpful information during the booking process. As an HGV owner, I had expected to have the same booking opportunities as owners with deeded weeks, but I was told that deeded owners receive higher priority. That was disappointing to learn after making the investment in HGV ownership. It was my first year as HGV member and it was HARD Overall, this wasn't an extraordinary luxury timeshare experience for the number of points and value we invested, but it was a comfortable property in a good location. The staff members tried to make a real difference, and despite a few areas where both the property and the HGV booking experience could be improved, we enjoyed our stay and would return.
We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.
We stayed in a two bedroom suite on the 17th floor waikikian tower . As we were admiring the beautiful ocean view we have we notice many hand and face prints on the windows of dining room and sliding door left from previous guests, the frying pan had dried food on it put in away in the cabinet, the floors were black on the paper towel when I cleaned wiped them, and the master bedroom comforter had makeup and other stains on it. I notified the front desk of the issues and they said they would review my complaint and never got back to me for any compensation or discount for these issues. I requested new linen and they gave them with apologies. They wanted use to let a maid clean the room and after our long trip to get there we didn’t want staff next to us while sleeping. I cleaned the rooms , windows, and dishes myself. I hope this review will make an impact to correct these issues and make management understand some compensation would have gone a long way.
Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.
Starting from check in, no one helped me with the bags. The second I stepped on the check in line a lady approached me to give me my surprise “gift” (the surprise part was already messed as the card was open already). It was 750 points. When I tried to redeem those, I was told I needed to attend a time share presentation. I declined. The elevators in this tower are superrrrr slow. To make matters worst, TWO of them keep going out of service. The lines to get in were MASIVE, so I took the stairs during most of my stay. The one bedroom that I chose as a owner was nothing compared to what I was shown before. I was also told that most, if not all those rooms, were going to have a soaking tub and a shower when I signed up, which got me excited, and this one did not. The room was in a low floor, didn’t even have a nice view. Right now, I am staying at the Hilton Garden Inn, Waikiki. Where I was greeted with water, helped with the bags, get my room cleaned DAILY, and get water, receive bottles of water daily, got those 750 points as soon as I checked in, no need to watch that boring presentation when I am already an owner. In the end… very underwhelming, considering i’m an owner. I wish I had came straight to the Garden Inn.
Very nice but a long walk to the rest of the amenities
Very nice but a long walk to the rest of the amenities