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Gold Coast, AU
Mantra Circle On Cavill
9 Ferny Avenue
5 étoiles · Note des voyageurs 8.6/10
À propos de cet hôtel
Des équipements luxueux et des options de détente Avec 3 piscines extérieures, un sauna, un jacuzzi et une salle de cinéma privée, les clients du Mantra Circle on Cavill peuvent se livrer à une relaxation ultime. Emplacement pratique et attractions à proximité Situé à quelques minutes de la plage de Surfers Paradise, du Centre des congrès et expositions de la Gold Coast et de Sea World, notre établissement offre un accès facile à ce que la Gold Coast a de mieux à offrir. Caractéristiques et services adaptés aux familles Du terrain de jeux pour enfants et de la salle de jeux aux installations de blanchisserie et aux aires de barbecue, le Mantra Circle on Cavill assure un séjour confortable pour les familles. Vivez le luxe et la commodité à leur apogée - réservez dès aujourd'hui votre séjour au Mantra Circle on Cavill !
Équipements
- Parking
- Parking privé
- Swimming pool
Les 52 équipements
- Wi-Fi disponible
- Chambres non-fumeurs
- Climatisation
- Centre Fitness
- Piscine
- Centre d'affaires
- Chauffage
- Chambres familiales
- Jardin
- Installations pour barbecue
- Ascenseur
- Lessive
- Compartiment de bagage
- Bureau d'excursions
- Bain à remous/jacuzzi
- Aire de jeux pour enfants
- Sauna
- Nettoyage à sec
- Services de massages
- Salle de jeux
- Garde d'enfants/services à l'enfance
- Non-fumeur partout
- Piscine extérieure
- Terrasse ensoleillée
- Service de navette (en supplément)
- Distributeur automatique - boissons
- Distributeur automatique - snacks
- Wi-Fi payant
- Extrémité peu profonde
- Clôture autour de la piscine
- Service de navette
- Le personnel adhère aux protocoles de sécurité locaux
- Linge lavé conformément aux directives des autorités locales
- Chambres d'hôtes désinfectées entre les séjours
- Règles de distanciation physique respectées
- Désinfectant pour les mains dans la chambre et les zones clés
- Paiement sans numéraire disponible
- Facture fournie
- Propriété nettoyée par des entreprises de nettoyage professionnelles
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- Business center
- Heating
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
Arrivée et départ
- Arrivée
- 02:00 PM
- Départ
- 10:00 AM
Chambres et tarifs
Choisissez des dates dans la recherche pour voir les chambres disponibles.
Ressenti des voyageurs
- Cleanliness7.8
Issues with cleanliness mentioned, particularly with unclean common areas and under-equipped kitchen.
- Service9.0
Service was generally good, but some issues with responsiveness mentioned.
- Location9.4
Consistently praised for its amazing location.
- Room Quality8.2
Rooms described as modern and spacious, but some comfort issues noted.
- Amenities8.1
Missing items like a coffee machine, issues with the pool area.
- Value for Money8.7
Overall good value, although some guests felt certain areas could be improved.
- Food and Beverage8.8
No specific comments provided, thus evaluated as standard for this hotel tier.
- Overall Experience8.8
Mixed experiences; many guests had positive stays but some significant complaints.
Avis des voyageurs
The location, to walk just a little distance to catch tram and not ha very to worry about driving to a place, woolworth being so close .
The location, to walk just a little distance to catch tram and not ha very to worry about driving to a place, woolworth being so close .
Just the dryer didn't work, staff were notified
very well cleaned, great location
very well cleaned, great location
no extra towels supplied, no hand towel for kitchen, less furniture
Nothing these accommodations were abysmal - I would not recommend anything about it and would never book to stay here again.
Nothing these accommodations were abysmal - I would not recommend anything about it and would never book to stay here again.
Our stay was extremely disappointing. The first unit we were given was in a state of poor cleanliness and disrepair. The smell upon entering was unpleasant, (burnt steak??) and there were dirty fingerprints on multiple surfaces including kitchen cupboards, bedside drawers, windows, and long‑standing dust on the windowsill. The spa bath had a large chip, and the desk was unstable and looked like it had been salvaged rather than maintained. The room also contained a double bed, which was unexpected. We requested a different room — something I have never had to do before — and were fortunate to be moved to a cleaner, better-presented unit. However, after spending around 90 minutes relocating and then returning later that evening, we discovered a large urine stain on one side of the bed. When we contacted reception, we were told housekeeping had finished for the day and that we would need to collect clean sheets ourselves and change the bed. After navigating between two towers and two lifts, our room key no longer worked, requiring another trip back to reception to have it reactivated. When we finally returned to the room, the clean sheet had been tossed in a messy heap on the floor outside the door. We then had to make the bed ourselves, adding another hour of inconvenience. Had we not already lost half a day dealing with room issues, we would have requested a refund and left. For a property under the Mantra/Accor name, this experience was far below acceptable standards. I CANNOT RECOMMEND THIS PROPERTY AND WOULD SCORE IT A 0 IF THAT WAS AN OPTION!
I liked how close it was to everything
I liked how close it was to everything
The bed was very uncomfortable all beds The noise from the road and street The wait times to use the lifts How noisy and rude the people that were also staying on level 22 they were riding a push bike up and down the hallway with kids yelling at after midnight most nights They also kept knocking on my door and running away