Mantra Circle On Cavill

About this hotel

Luxurious Amenities and Relaxation Options With 3 outdoor pools, a sauna, hot tub, and an in-house cinema room, guests at Mantra Circle on Cavill can indulge in ultimate relaxation. Convenient Location and Nearby Attractions Situated just minutes away from Surfers Paradise Beach, Gold Coast Convention and Exhibition Centre, and Sea World, our property offers easy access to the best of the Gold Coast. Family-Friendly Features and Services From children’s playground and games room to laundry facilities and barbecue areas, Mantra Circle on Cavill ensures a comfortable stay for families. Experience luxury and convenience at its best - book your stay at Mantra Circle on Cavill today!

Highlights

Facilities

• Parking
• Swimming pool
• Private parking
• Outdoor pool
• Fence around pool

Check-in & checkout

Check-in

02:00 PM

Check-out

10:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.8

  Issues with cleanliness mentioned, particularly with unclean common areas and under-equipped kitchen.

• Service9.0

  Service was generally good, but some issues with responsiveness mentioned.

• Location9.4

  Consistently praised for its amazing location.

• Room Quality8.2

  Rooms described as modern and spacious, but some comfort issues noted.

• Amenities8.1

  Missing items like a coffee machine, issues with the pool area.

• Value for Money8.7

  Overall good value, although some guests felt certain areas could be improved.

• Food and Beverage8.8

  No specific comments provided, thus evaluated as standard for this hotel tier.

• Overall Experience8.8

  Mixed experiences; many guests had positive stays but some significant complaints.

Guest reviews

The location, to walk just a little distance to catch tram and not have to worry about driving to a place, Woolworths being so close.

The location, to walk just a little distance to catch tram and not have to worry about driving to a place, Woolworths being so close.

Just the dryer didn't work, staff were notified.

Very well cleaned, great location.

Very well cleaned, great location.

No extra towels supplied, no hand towel for the kitchen, less furniture.

Nothing, these accommodations were abysmal - I would not recommend anything about it and would never book to stay here again.

Nothing, these accommodations were abysmal - I would not recommend anything about it and would never book to stay here again.

Our stay was extremely disappointing. The first unit we were given was in a state of poor cleanliness and disrepair. The smell upon entering was unpleasant (burnt steak??) and there were dirty fingerprints on multiple surfaces including kitchen cupboards, bedside drawers, windows, and long-standing dust on the windowsill. The spa bath had a large chip, and the desk was unstable and looked like it had been salvaged rather than maintained. The room also contained a double bed, which was unexpected. We requested a different room — something I have never had to do before — and were fortunate to be moved to a cleaner, better-presented unit. However, after spending around 90 minutes relocating and then returning later that evening, we discovered a large urine stain on one side of the bed. When we contacted reception, we were told housekeeping had finished for the day and that we would need to collect clean sheets ourselves and change the bed. After navigating between two towers and two lifts, our room key no longer worked, requiring another trip back to reception to have it reactivated. When we finally returned to the room, the clean sheet had been tossed in a messy heap on the floor outside the door. We then had to make the bed ourselves, adding another hour of inconvenience. Had we not already lost half a day dealing with room issues, we would have requested a refund and left. For a property under the Mantra/Accor name, this experience was far below acceptable standards. I CANNOT RECOMMEND THIS PROPERTY AND WOULD SCORE IT A 0 IF THAT WAS AN OPTION!

I liked how close it was to everything.

I liked how close it was to everything.

The bed was very uncomfortable. All beds. The noise from the road and street. The wait times to use the lifts. How noisy and rude the people that were also staying on level 22; they were riding a push bike up and down the hallway with kids yelling after midnight most nights. They also kept knocking on my door and running away.