El Serafin Hotel Boutique

À propos de cet hôtel

Art et Architecture Traditionnels Mexicains Plongez dans la culture vibrante du Mexique à l'Hôtel Boutique El Serafin, où l'art et l'architecture traditionnels ornent chaque coin, offrant un séjour authentique et immersif. Équipements Pratiques Profitez de tout le confort moderne tel que des téléviseurs à écran plat avec câble dans chaque chambre et réveillez-vous avec un petit-déjeuner offert comprenant un café spécialement préparé, assurant un début de journée délicieux. Explorez le Querétaro Historique Immergez-vous dans la riche histoire de Querétaro en vous promenant dans le quartier historique, entouré de bâtiments emblématiques, de musées et de galeries d'art, offrant une expérience véritablement enrichissante pour chaque invité. Réservez dès maintenant pour vous laisser séduire par le charme et la culture du Mexique à l'Hôtel Boutique El Serafin. N'oubliez aucun détail, ils sont importants.

Équipements

• Wi-Fi disponible
• Wifi gratuit
• Chambres non-fumeurs
• Climatisation
• Réception ouverte 24h/24
• Terrasse
• Randonnée
• Lessive
• Compartiment de bagage
• Enregistrement/départ express
• Vélo
• Coffre de sécurité
• Bureau d'excursions
• Service de repassage
• Nettoyage à sec
• Petit-déjeuner en chambre
• Services de massages
• Centre de spa/bien-être
• Non-fumeur partout
• Terrasse ensoleillée
• Ménage quotidien
• Service de conciergerie
• Adulte seulement
• Mobilier de jardin
• Vin/champagne
• Le personnel adhère aux protocoles de sécurité locaux
• Linge lavé conformément aux directives des autorités locales
• Chambres d'hôtes désinfectées entre les séjours
• Des normes de nettoyage efficaces contre le Coronavirus
• Règles de distanciation physique respectées
• Désinfectant pour les mains dans la chambre et les zones clés
• Paiement sans numéraire disponible
• Extincteurs
• Trousse de premiers secours disponible
• Enregistrement/départ sans contact
• Facture fournie
• Les clients peuvent refuser tout service de nettoyage pendant le séjour
• Détecteurs de fumée
• Papeterie partagée comme les menus, les stylos sont supprimés
• Chambre scellée après nettoyage
• Propriété nettoyée par des entreprises de nettoyage professionnelles
• CCTV à l'extérieur de la propriété
• Vidéosurveillance dans les espaces communs
• Processus en place pour vérifier la santé des invités
• Accès aux professionnels de la santé
• Masques faciaux disponibles pour les invités
• Sécurité 24 heures sur 24
• Alarme de sécurité
• Thermomètres pour les clients fournis par l'établissement
• Visites à pied
• Visite/cours sur la culture locale
• Musique/performance live
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Terrace
• Hiking
• Laundry
• Luggage storage
• Express check-in/check-out
• Cycling
• Safety deposit box

Arrivée et départ

Arrivée

03:00 PM – 08:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness9.0

  Rooms were generally clean, but some guests noted musty smells in one room.

• Service10.0

  Staff were frequently praised for being helpful, friendly, and excellent.

• Location10.0

  The hotel is well-located in the historic center, making it easy to access attractions.

• Room Quality9.0

  Rooms were described as comfortable and well-decorated, though some had minor issues.

• Amenities8.5

  Basic amenities provided, some guests suggested improvements for breakfast options.

• Value for Money9.5

  Guests felt they received good value given the hotel's charm and location.

• Food and Beverage8.0

  Breakfast selections were basic and received criticism, though fresh fruit was appreciated.

• Overall Experience9.7

  Guests enjoyed their stay and expressed intent to return, indicating a positive overall experience.

Avis des voyageurs

La atención tan cálida y el lugar tan cuidado.

La atención tan cálida y el lugar tan cuidado.

Location was what we were looking for. The place was clean and everybody was very nice and helpful. The breakfast was pleasant and brought to our room. Only on chair though.

Location was what we were looking for. The place was clean and everybody was very nice and helpful. The breakfast was pleasant and brought to our room. Only on chair though.

It was very small, stuffy because the room did not have a Window, and noisy because the door was thin and did not close properly. We could hear other guest talking loudly in front of our door late at night, and a party in a square close to the hotel.

It’s very pretty and good location.

It’s very pretty and good location.

The hotel next to them had loud music on Friday and Saturday, especially on Friday and in general, you can hear people from the next room.

Great location. Beautiful building. Close to plaza de armes. Clean quiet room with cushy bed with fluffy cotton sheets and pilllows. Lovely breakfast in room. Kind hospitable staff. It was my second time since last year. Will return again for sure!

Great location. Beautiful building. Close to plaza de armes. Clean quiet room with cushy bed with fluffy cotton sheets and pilllows. Lovely breakfast in room. Kind hospitable staff. It was my second time since last year. Will return again for sure!

Nothing. Wonderful!

Excellent service, especially for late arrivals I had a great stay at Serafín Hotel. What stood out the most was definitely the customer service. My flight was delayed and I arrived around 1 a.m., but the staff was waiting for me and were incredibly attentive, friendly and helpful. The same happened when I had to check out around 4 a.m. — everything was ready and the staff made the process very easy. The hotel is comfortable and has an excellent location, within walking distance of restaurants, museums and many of Querétaro’s attractions. Great experience overall, but especially thanks to the wonderful staff. Highly recommended!

Excellent service, especially for late arrivals I had a great stay at Serafín Hotel. What stood out the most was definitely the customer service. My flight was delayed and I arrived around 1 a.m., but the staff was waiting for me and were incredibly attentive, friendly and helpful. The same happened when I had to check out around 4 a.m. — everything was ready and the staff made the process very easy. The hotel is comfortable and has an excellent location, within walking distance of restaurants, museums and many of Querétaro’s attractions. Great experience overall, but especially thanks to the wonderful staff. Highly recommended!

The only thing I would have loved was a little more variety at breakfast. The fruit, yogurt, granola and bread were good and nicely served, but I’m definitely more of an eggs-for-breakfast person 😊. Having an egg option would have made the breakfast perfect for me.

El staff es muy amable y atentas, te hacen sentir como en casa. Habitación amplia y limpia. Cama cómoda y el desayuno, que lo sirven en la habitación, bueno. La ubicación es muy buena para caminar por el centro y visitar los puntos de interés de la ciudad.

El staff es muy amable y atentas, te hacen sentir como en casa. Habitación amplia y limpia. Cama cómoda y el desayuno, que lo sirven en la habitación, bueno. La ubicación es muy buena para caminar por el centro y visitar los puntos de interés de la ciudad.

Por decir algo, la ducha. O salía mucha presión de agua o muy poca.