Explore Historic Queretaro
Wander through the vibrant historic district, surrounded by iconic buildings, museums, and art galleries that showcase the city's rich culture.
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Queretaro, MX
El Serafin Hotel Boutique
Independencia No. 22
3 stars · Guest score 9.2/10
About this hotel
Traditional Mexican Art and Architecture Experience the vibrant culture of Mexico at Hotel Boutique El Serafin, where traditional art and architecture adorn every corner, providing an authentic and immersive stay. Convenient Amenities Enjoy modern comforts such as flat-screen cable TVs in every room and wake up to a complimentary breakfast featuring specially brewed coffee, ensuring a delightful start to your day. Explore Historic Queretaro Immerse yourself in the rich history of Queretaro as you wander through the historic district, surrounded by iconic buildings, museums, and art galleries, offering a truly enriching experience for every guest. Book now to indulge in the charm and culture of Mexico at Hotel Boutique El Serafin.
Highlights
Comfortable Guest Experience
Enjoy modern comforts such as flat-screen cable TVs and a complimentary breakfast with specially brewed coffee to start your day right.
Authentic Mexican Art
Admire traditional Mexican art and architecture throughout the hotel, providing an immersive cultural atmosphere.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Terrace
- Hiking
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Tour desk
- Ironing service
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Adult only
- Outdoor furniture
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Tour/class on local culture
- Live music/performance
Check-in & checkout
- Check-in
- 03:00 PM – 08:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.0
Rooms were generally clean, but some guests noted musty smells in one room.
- Service10.0
Staff were frequently praised for being helpful, friendly, and excellent.
- Location10.0
The hotel is well-located in the historic center, making it easy to access attractions.
- Room Quality9.0
Rooms were described as comfortable and well-decorated, though some had minor issues.
- Amenities8.5
Basic amenities provided, some guests suggested improvements for breakfast options.
- Value for Money9.5
Guests felt they received good value given the hotel's charm and location.
- Food and Beverage8.0
Breakfast selections were basic and received criticism, though fresh fruit was appreciated.
- Overall Experience9.7
Guests enjoyed their stay and expressed intent to return, indicating a positive overall experience.
Guest reviews
Perfect location in the middle of the old town, 3 minutes to the Zocalo. Very friendly staff. Breakfast is an ideal start to the day and is brought to the room. Absolutely fantastic. The breakfast is simple but sufficient. We would book this hotel again at any time.
Perfect location in the middle of the old town, 3 minutes to the Zocalo. Very friendly staff. Breakfast is an ideal start to the day and is brought to the room. Absolutely fantastic. The breakfast is simple but sufficient. We would book this hotel again at any time.
Note to the staff: Maybe it would be advisable to have a more discreet conversation among yourselves at 6 in the morning.
The location was good. High eco-consciousness. They brought breakfast to the room.
The location was good. High eco-consciousness. They brought breakfast to the room.
It would have been good to have hot water, but there was no kettle in the room. I think they would bring it if asked.
The rooms are not very well soundproofed. But everything else is excellent.
Such warm attention and such a well-kept place.
Such warm attention and such a well-kept place.
It’s very pretty and has a good location.
It’s very pretty and has a good location.
The hotel next door had loud music on Friday and Saturday, especially on Friday, and in general, you can hear people from the next room.
The location was what we were looking for. The place was clean and everyone was very nice and helpful. The breakfast was pleasant and brought to our room. Only one chair though.
The location was what we were looking for. The place was clean and everyone was very nice and helpful. The breakfast was pleasant and brought to our room. Only one chair though.
It was very small, stuffy because the room did not have a window, and noisy because the door was thin and did not close properly. We could hear other guests talking loudly in front of our door late at night, and a party in a square close to the hotel.