Queretaro, MX

El Serafin Hotel Boutique

Independencia No. 22

3 stars · Guest score 9.2/10

About this hotel

Traditional Mexican Art and Architecture Experience the vibrant culture of Mexico at Hotel Boutique El Serafin, where traditional art and architecture adorn every corner, providing an authentic and immersive stay. Convenient Amenities Enjoy modern comforts such as flat-screen cable TVs in every room and wake up to a complimentary breakfast featuring specially brewed coffee, ensuring a delightful start to your day. Explore Historic Queretaro Immerse yourself in the rich history of Queretaro as you wander through the historic district, surrounded by iconic buildings, museums, and art galleries, offering a truly enriching experience for every guest. Book now to indulge in the charm and culture of Mexico at Hotel Boutique El Serafin.

Highlights

Historic Queretaro Vibe

Situated in the historic center of Querétaro, the hotel puts you close to iconic buildings, museums, and art galleries that define the neighborhood.

Friendly, Attentive Service

Guests praise the staff for their helpful, friendly, and excellent service that enhances every stay.

Artful Comfort & Dining

Experience traditional Mexican art and architecture with modern comforts, including a continental breakfast and room-service options in select rooms.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Terrace
  • Hiking
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Safety deposit box
  • Tour desk
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Concierge service
  • Adult only
  • Outdoor furniture
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Tour/class on local culture
  • Live music/performance

Check-in & checkout

Check-in
03:00 PM – 08:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.0

    Rooms were generally clean, but some guests noted musty smells in one room.

  • Service10.0

    Staff were frequently praised for being helpful, friendly, and excellent.

  • Location10.0

    The hotel is well-located in the historic center, making it easy to access attractions.

  • Room Quality9.0

    Rooms were described as comfortable and well-decorated, though some had minor issues.

  • Amenities8.5

    Basic amenities provided, some guests suggested improvements for breakfast options.

  • Value for Money9.5

    Guests felt they received good value given the hotel's charm and location.

  • Food and Beverage8.0

    Breakfast selections were basic and received criticism, though fresh fruit was appreciated.

  • Overall Experience9.7

    Guests enjoyed their stay and expressed intent to return, indicating a positive overall experience.