1 / 209
Punta Cana, DO
Serenade Punta Cana Beach & Spa Resort
Carretera Cabeza de Toro
5 étoiles
À propos de cet hôtel
Hébergement de Luxe Le complexe Serenade Punta Cana Beach & Spa, situé à quelques pas de la plage de Cabeza de Toro, propose des chambres climatisées de 5 étoiles avec des équipements modernes et une vue imprenable sur la mer. Chaque chambre dispose d'une terrasse privée, d'une télévision à écran plat et d'un coffre-fort pour votre confort. Détente et Divertissement Profitez de la piscine extérieure, du jacuzzi et de l'aire de jeux pour enfants pendant votre séjour. Offrez-vous un soin revitalisant au spa ou savourez de délicieux repas au restaurant sur place. Avec le WiFi gratuit et le service en chambre disponibles, votre confort est notre priorité. Emplacement Pratique Situé à proximité du Barcelo Golf Bavaro et du Cocotal Golf and Country Club, notre complexe offre un accès facile aux attractions populaires. De plus, avec l'aéroport international de Punta Cana à seulement 16 km, votre voyage au complexe Serenade Punta Cana Beach & Spa est sans tracas. Réservez dès maintenant votre séjour de luxe au complexe Serenade Punta Cana Beach & Spa pour une expérience inoubliable! Ne manquez aucun détail, ils sont importants.
Équipements
- Parking
- Parking gratuit
- Parking privé
- Free Parking
- Swimming pool
Les 86 équipements
- Wi-Fi disponible
- Wifi gratuit
- Chambres non-fumeurs
- Climatisation
- Centre Fitness
- Piscine
- Réception ouverte 24h/24
- Restaurant
- Service de chambre
- Terrasse
- Chambres familiales
- Jardin
- Animaux acceptés
- Lessive
- Coffre de sécurité
- Bar
- Terrain de golf
- Service de repassage
- Salles de réunion/banquet
- Bain à remous/jacuzzi
- Aire de jeux pour enfants
- Canoë
- Sauna
- Services de massages
- Planche à voile
- Salle de jeux
- Plongée avec masque et tuba
- Centre de spa/bien-être
- Salon de coiffure/beauté
- Tennis de table
- Garde d'enfants/services à l'enfance
- Karaoké
- Piscine extérieure
- Terrasse ensoleillée
- Ménage quotidien
- Espace fumeur désigné
- Front de mer
- Équipement de jeu extérieur pour enfants
- Parc aquatique
- Installations de sports nautiques sur place
- Aire de jeux intérieure
- Espace plage privée
- Animations en soirée
- Club enfants
- Discothèque/DJ
- Personnel d'animation
- Mobilier de jardin
- Extrémité peu profonde
- Services de spa/centre de bien-être
- Piscine pour enfants
- Services de beauté
- Plage
- Le personnel adhère aux protocoles de sécurité locaux
- Linge lavé conformément aux directives des autorités locales
- Chambres d'hôtes désinfectées entre les séjours
- Des normes de nettoyage efficaces contre le Coronavirus
- Paiement sans numéraire disponible
- Extincteurs
- Trousse de premiers secours disponible
- Vaisselle et argenterie désinfectées
- Les clients peuvent refuser tout service de nettoyage pendant le séjour
- Détecteurs de fumée
- Papeterie partagée comme les menus, les stylos sont supprimés
- Nourriture livrée dans la chambre
- CCTV à l'extérieur de la propriété
- Vidéosurveillance dans les espaces communs
- Accès aux professionnels de la santé
- Écrans / Barrières entre le personnel et les invités pour la sécurité
- Sécurité 24 heures sur 24
- Nourriture livrée - bien couverte
- Musique/performance live
- Diffusion d'événements sportifs en direct
- Aérobie
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Terrace
Arrivée et départ
- Arrivée
- 03:00 PM – 12:00 AM
- Départ
- 12:00 PM
Chambres et tarifs
Choisissez des dates dans la recherche pour voir les chambres disponibles.
Ressenti des voyageurs
- Cleanliness5.6
Several reviews noted dirty rooms and linens, impacting the score.
- Service8.6
Mixed sentiments regarding staff, with some providing excellent service while others were rude.
- Location9.2
Noted for being a nice location with a pleasant atmosphere.
- Room Quality8.1
Clean rooms were mentioned, but issues with broken locks and air conditioning were noted.
- Amenities8.6
Fun activities were highlighted, though some amenities had limited availability.
- Value for Money9.1
Felt reasonable given the services provided, especially for a budget-friendly option.
- Food and Beverage5.6
Multiple reviews mentioned the food was disappointing and below expectations.
- Overall Experience9.1
Guests had an overall pleasant experience despite some complaints.
Avis des voyageurs
The decor is really beautiful, the lounge, restaurants, pools and even room when you walk in. The staff was nice though. Yes, there were some grumpy people but majority of staff was friendly. Food was also good and I found a good selection of everything, at least enough for me. Comparing to other Catalonia hotel where we stayed for the second half of our stay it was a high class. Although, I suffered from a nasty food poisoning on the last day, which it developed to the point that I thought I would have to go to a hospital, I still rate this hotel pretty high. The pools were great and really clean. The whole area is spotless. The beach was cleaned daily from the seaweed. There is also bar on the beach with a very happy chap so it was a winner! Lovely blue food track next to it with burgers, chips etc for a quick snack if you didn’t feel like going to a buffet! We tried sushi bar and loved it!! What I liked that there was no silly towels left early in the morning around the pool to reserve the spot. There were always enough and available lounges around. Waterslides were a treat for kids! Amenities were fun and staff were engaging.
The decor is really beautiful, the lounge, restaurants, pools and even room when you walk in. The staff was nice though. Yes, there were some grumpy people but majority of staff was friendly. Food was also good and I found a good selection of everything, at least enough for me. Comparing to other Catalonia hotel where we stayed for the second half of our stay it was a high class. Although, I suffered from a nasty food poisoning on the last day, which it developed to the point that I thought I would have to go to a hospital, I still rate this hotel pretty high. The pools were great and really clean. The whole area is spotless. The beach was cleaned daily from the seaweed. There is also bar on the beach with a very happy chap so it was a winner! Lovely blue food track next to it with burgers, chips etc for a quick snack if you didn’t feel like going to a buffet! We tried sushi bar and loved it!! What I liked that there was no silly towels left early in the morning around the pool to reserve the spot. There were always enough and available lounges around. Waterslides were a treat for kids! Amenities were fun and staff were engaging.
But the smell of the mould was really strong and was making me sick everyday. The bathroom was begging for an update. The was a very bizarre clear screen between the room and the shower with some paints made to get some privacy. The toilet seat was absolutely gross!!! It was stained and yellow! Surprisingly, toilets around the pool were very nice, looking new and always clean.
Everything
Everything
None
La comida
La comida
El aire acondicionado no funcionó
Las piscinas
Las piscinas
El buffet pudo ser mejor, en las habitaciones pocas amenidades,