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Punta Cana, DO

Serenade Punta Cana Beach & Spa Resort

Carretera Cabeza de Toro

5 estrelas

Sobre este hotel

Alojamento Luxuoso O Serenade Punta Cana Beach & Spa Resort, localizado a passos da Praia de Cabeza de Toro, oferece quartos com ar-condicionado de 5 estrelas, modernas comodidades e deslumbrantes vistas para o mar. Cada quarto possui um terraço privado, TV de tela plana e um cofre para sua conveniência. Relaxamento e Entretenimento Aproveite a piscina ao ar livre, banheira de hidromassagem e playground infantil durante a sua estadia. Mime-se com um tratamento rejuvenescedor no spa ou saboreie deliciosas refeições no restaurante no local. Com WiFi gratuito e serviço de quarto disponível, o seu conforto é a nossa prioridade. Localização Conveniente Localizado próximo ao Barcelo Golf Bavaro e ao Cocotal Golf and Country Club, nosso resort oferece fácil acesso a atrações populares. Além disso, com o Aeroporto Internacional de Punta Cana a apenas 16 km de distância, sua jornada até o Serenade Punta Cana Beach & Spa Resort é livre de complicações. Reserve agora sua estadia luxuosa no Serenade Punta Cana Beach & Spa Resort para uma experiência inesquecível!

Destaques

Localização privilegiada

Situado em Punta Cana, perto de Cabeza de Toro Beach e de campos de golfe Barcelo Bavaro e Cocotal, com fácil acesso ao Aeroporto de Punta Cana (16 km).

Serviço e conforto

Equipe dedicada a atenção aos hóspedes, quartos limpos e confortáveis com serviços disponíveis para maior bem-estar.

Amenidades e gastronomia

Piscina ao ar livre, spa e opções de jantar no resort, com quartos equipados com café/tee, frigobar e TV.

Comodidades

  • Parking
  • Free Parking
  • Swimming pool
Todas as 88 comodidades
  • WiFi disponível
  • WiFi gratuito
  • Estacionamento
  • Estacionamento Gratuito
  • Quartos para não fumadores
  • Ar condicionado
  • Centro de fitness
  • Piscina
  • Receção 24 horas
  • Restaurante
  • Serviço de quarto
  • Terraço
  • Quartos familiares
  • Jardim
  • Animais permitidos
  • Lavanderia
  • Cofre de segurança
  • Bar - Bar
  • Campo de golfe
  • Serviço de engomadoria
  • Instalações para reuniões/eventos
  • Banheira de hidromassagem/Jacuzzi
  • Parquinho infantil
  • Canoagem
  • Sauna
  • Serviços de massagens
  • Windsurfing
  • Sala de jogos
  • Mergulho com snorkel
  • Spa/centro de bem-estar
  • Salão de cabeleireiro/beleza
  • Ténis de mesa
  • Serviços de babysitting/para crianças
  • Karaoke
  • Estacionamento privado
  • Piscina ao ar livre
  • Terraço ao sol
  • Limpeza diária.
  • Área designada para fumantes
  • Beira-mar
  • Equipamento de recreação infantil ao ar livre
  • Parque aquático
  • Instalações para esportes aquáticos no local
  • Área de recreação interna
  • Área de praia privativa
  • Entretenimento noturno
  • Clube infantil
  • Discoteca/DJ
  • Equipe de entretenimento
  • Mobiliário exterior
  • Parte rasa
  • Serviços de Spa/bem-estar
  • Piscina infantil
  • Serviços de Beleza
  • Praia
  • A equipe segue os protocolos de segurança locais
  • Roupa lavada de acordo com as diretrizes locais.
  • Quartos de hóspedes desinfetados entre estadias
  • Padrões de limpeza eficazes contra o Coronavírus
  • Pagamento sem dinheiro disponível.
  • Extintores de incêndio
  • Kit de primeiros socorros disponível
  • Utensílios de mesa e talheres higienizados.
  • Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
  • Detetores de fumaça
  • Itens de papelaria compartilhados, como menus e canetas, são removidos.
  • Comida entregue no quarto do hóspede.
  • CCTV fora da propriedade
  • CCTV nas áreas comuns
  • Acesso a profissionais de saúde
  • Telas / Barreiras entre funcionários e hóspedes para segurança
  • Segurança 24 horas
  • Comida entregue - coberta com segurança
  • Música ao vivo/apresentação
  • Transmissão ao vivo de eventos esportivos.
  • Aeróbica
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace

Check-in e check-out

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

  • Cleanliness5.6

    Several reviews noted dirty rooms and linens, impacting the score.

  • Service8.6

    Mixed sentiments regarding staff, with some providing excellent service while others were rude.

  • Location9.2

    Noted for being a nice location with a pleasant atmosphere.

  • Room Quality8.1

    Clean rooms were mentioned, but issues with broken locks and air conditioning were noted.

  • Amenities8.6

    Fun activities were highlighted, though some amenities had limited availability.

  • Value for Money9.1

    Felt reasonable given the services provided, especially for a budget-friendly option.

  • Food and Beverage5.6

    Multiple reviews mentioned the food was disappointing and below expectations.

  • Overall Experience9.1

    Guests had an overall pleasant experience despite some complaints.

Avaliações de hóspedes

The decor is really beautiful, the lounge, restaurants, pools and even room when you walk in. The staff was nice though. Yes, there were some grumpy people but majority of staff was friendly. Food was also good and I found a good selection of everything, at least enough for me. Comparing to other Catalonia hotel where we stayed for the second half of our stay it was a high class. Although, I suffered from a nasty food poisoning on the last day, which it developed to the point that I thought I would have to go to a hospital, I still rate this hotel pretty high. The pools were great and really clean. The whole area is spotless. The beach was cleaned daily from the seaweed. There is also bar on the beach with a very happy chap so it was a winner! Lovely blue food track next to it with burgers, chips etc for a quick snack if you didn’t feel like going to a buffet! We tried sushi bar and loved it!! What I liked that there was no silly towels left early in the morning around the pool to reserve the spot. There were always enough and available lounges around. Waterslides were a treat for kids! Amenities were fun and staff were engaging.

The decor is really beautiful, the lounge, restaurants, pools and even room when you walk in. The staff was nice though. Yes, there were some grumpy people but majority of staff was friendly. Food was also good and I found a good selection of everything, at least enough for me. Comparing to other Catalonia hotel where we stayed for the second half of our stay it was a high class. Although, I suffered from a nasty food poisoning on the last day, which it developed to the point that I thought I would have to go to a hospital, I still rate this hotel pretty high. The pools were great and really clean. The whole area is spotless. The beach was cleaned daily from the seaweed. There is also bar on the beach with a very happy chap so it was a winner! Lovely blue food track next to it with burgers, chips etc for a quick snack if you didn’t feel like going to a buffet! We tried sushi bar and loved it!! What I liked that there was no silly towels left early in the morning around the pool to reserve the spot. There were always enough and available lounges around. Waterslides were a treat for kids! Amenities were fun and staff were engaging.

But the smell of the mould was really strong and was making me sick everyday. The bathroom was begging for an update. The was a very bizarre clear screen between the room and the shower with some paints made to get some privacy. The toilet seat was absolutely gross!!! It was stained and yellow! Surprisingly, toilets around the pool were very nice, looking new and always clean.

Katarzyna · 7/10
Noelia · 4/10
Neiyon · 9/10

Everything

Everything

None

Marcus · 10/10
Ismenia · 10/10

La comida

La comida

El aire acondicionado no funcionó

Herrera · 7/10

Las piscinas

Las piscinas

El buffet pudo ser mejor, en las habitaciones pocas amenidades,

Dominguez · 7/10
Rivas · 6/10