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Basseterre, KN

Seaview Gardens

Basseterre, Trinity Palmetto Point Parish, KN0104

3 étoiles · Note des voyageurs 6/10

À propos de cet hôtel

Bienvenue à Seaview Gardens, votre retraite idéale au cœur de Basseterre ! Délices culinaires Savourez un délicieux repas dans notre restaurant sur place ou optez pour une collation rapide dans notre café chaleureux. Terminez la journée en toute tranquillité avec un verre dans notre bar/salon accueillant, parfait pour se détendre après une journée d'exploration. Confort et connectivité Avec 60 chambres soigneusement décorées, votre confort est notre priorité. Restez connecté grâce à un accès Wi-Fi gratuit, vous permettant de rester en contact avec vos proches ou de planifier votre prochaine aventure. Emplacement pratique Situé à quelques minutes des principales attractions telles que l'Église anglicane de St. George et le Musée national, vous aurez le meilleur de Basseterre à votre porte. Profitez d'un accès facile aux sites locaux, aux plages magnifiques et à une culture dynamique, tout en bénéficiant d'un parking libre-service gratuit. Votre séjour idéal vous attend – réservez votre escapade à Seaview Gardens dès aujourd'hui !

Points forts

Localité et ambiance

Situé à Basseterre, à proximité d’attractions comme l’église anglicane St. George et le National Museum, vivez le cœur vibrant de la ville avec un accès facile et un parking gratuit.

Service et confort

Le personnel est cordial et l’hôtel met l’accent sur le confort des clients, avec connexion Wi‑Fi gratuite et chambres dotées de cuisines et salles de bains privées.

Espaces et restauration

Profitez des studios avec balcon et vue sur l’océan et découvrez les options sur place : restaurant, café et bar accueillant pour des moments de détente.

Équipements

  • Parking couvert
  • Parking sécurisé
  • Free self parking
  • Covered parking
  • Secured parking
Les 16 équipements
  • Ascenseur
  • Réception (horaires limités)
  • Stationnement libre-service gratuit
  • Navette accessible
  • Pas de navette accessible
  • Wifi gratuit
  • Elevator
  • Front desk (limited hours)
  • Accessible shuttle
  • No accessible shuttle
  • Free WiFi

Arrivée et départ

Arrivée
10:00 AM – 02:00 PM
Départ
12:00 PM

Règlement intérieur

Animaux de compagnie

Animaux non admis

Animaux de compagnie

Les animaux d'assistance sont exemptés de frais et de restrictions.

Général

Hôte/Gestionnaire de propriété professionnel

Animaux de compagnie

Les animaux de service sont autorisés.

Chambres et tarifs

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

  • Cleanliness3.0

    Multiple mentions of filthy rooms, dust, and cleanliness issues.

  • Service3.9

    Poor service reported, especially in response to complaints.

  • Location9.5

    No negative feedback regarding location, implying it was satisfactory.

  • Room Quality4.9

    Described uncomfortable beds and lack of cleanliness.

  • Amenities4.0

    Lack of basic amenities such as irons, and poor infrastructure.

  • Value for Money4.9

    Discontent with the price given the level of service and cleanliness.

  • Food and Beverage9.5

    No feedback on food, defaulting to standard quality for this hotel tier.

  • Overall Experience4.4

    Overall disappointing experience reported.

Avis des voyageurs

During my stay my room never got cleaned. I had to request change of linen and toilet paper.

During my stay my room never got cleaned. I had to request change of linen and toilet paper.

Destiny · 8/10

The room/apartment setup was nice. The only complaint was the hard/tough bed. I thought I was Stuart Little sleeping in a matchbox. The staff was also courteous especially the front desk man Rondón.

The room/apartment setup was nice. The only complaint was the hard/tough bed. I thought I was Stuart Little sleeping in a matchbox. The staff was also courteous especially the front desk man Rondón.

kevin · 8/10

It is a beautiful property. Much bigger than i imagined.

It is a beautiful property. Much bigger than i imagined.

Kat · 10/10

The property is very nice. I can see that it is a new facility I had no problems would definitely recommend.

The property is very nice. I can see that it is a new facility I had no problems would definitely recommend.

Moniefa · 8/10

Service is horrible

Service is horrible

Joel · 6/10

I had one of the most disappointing experiences at this property. The room was filthy, with dust everywhere and unclean floors. After raising concerns about my health, someone came to mop the floor, but it was barely cleaned. The bed was hard and uncomfortable, making it difficult to rest. Unfortunately, the staff's attitude towards our complaints was unsatisfactory. The Chinese lady at the reception seemed irritated when we asked for fresh bed sets and towels, stating that this isn't a hotel and implying that sheets wouldn't be changed daily. Basic amenities like an iron were also unavailable, which added to my frustration. While the view from the balcony was breathtaking, the overall customer service and cleanliness standards need significant improvement. Additionally, there was a discrepancy with the deposit policy, the website states a $100 deposit, but they requested $150 upon arrival. Overall, I am very disappointed with my stay and would not recommend this place to others.

I had one of the most disappointing experiences at this property. The room was filthy, with dust everywhere and unclean floors. After raising concerns about my health, someone came to mop the floor, but it was barely cleaned. The bed was hard and uncomfortable, making it difficult to rest. Unfortunately, the staff's attitude towards our complaints was unsatisfactory. The Chinese lady at the reception seemed irritated when we asked for fresh bed sets and towels, stating that this isn't a hotel and implying that sheets wouldn't be changed daily. Basic amenities like an iron were also unavailable, which added to my frustration. While the view from the balcony was breathtaking, the overall customer service and cleanliness standards need significant improvement. Additionally, there was a discrepancy with the deposit policy, the website states a $100 deposit, but they requested $150 upon arrival. Overall, I am very disappointed with my stay and would not recommend this place to others.

Aaliyah · 2/10

First of all there’s no turn down service. Your room gets cleaned when you leave. Second there isn’t a heater (iron) nor an ironing board to at least iron ur clothes my husband and I had to purchase an iron and iron our clothes on the bed. When checked in the room wasn’t cleaned, there was dust all over the room. For our four (4) night stay we were given only 2 towels and no wash rags. When we were checked into our room we were told when leaving we must switch off the breaker and switch it on when we come back to our room. Worst stay we’ve had in our entire travel history. I wouldn’t recommend there to anyone.

First of all there’s no turn down service. Your room gets cleaned when you leave. Second there isn’t a heater (iron) nor an ironing board to at least iron ur clothes my husband and I had to purchase an iron and iron our clothes on the bed. When checked in the room wasn’t cleaned, there was dust all over the room. For our four (4) night stay we were given only 2 towels and no wash rags. When we were checked into our room we were told when leaving we must switch off the breaker and switch it on when we come back to our room. Worst stay we’ve had in our entire travel history. I wouldn’t recommend there to anyone.

Princess · 2/10

The rooms were dusty and there was no broom or mop in the rooms to clean it, the bathroom and toilet had no separation and no shower curtain or mat so when you did have a shower everywhere was getting wet. The beds were hard as stone and feels like your just sleeping on the box spring alone. The rooms had no iron or ironing board and we had to end up purchasing one ourselves. Staff barely spoke English. They don’t have card machines and require you to pay using an online link via PayPal

The rooms were dusty and there was no broom or mop in the rooms to clean it, the bathroom and toilet had no separation and no shower curtain or mat so when you did have a shower everywhere was getting wet. The beds were hard as stone and feels like your just sleeping on the box spring alone. The rooms had no iron or ironing board and we had to end up purchasing one ourselves. Staff barely spoke English. They don’t have card machines and require you to pay using an online link via PayPal

Shanaka · 6/10