Seaview Gardens

About this hotel

Welcome to Seaview Gardens, your perfect retreat in the heart of Basseterre! Dining Delights Indulge in a delightful meal at our onsite restaurant or grab a quick snack at our cozy coffee shop. Unwind in the evening with a drink at our welcoming bar/lounge, perfect for relaxing after a day of exploration. Comfort & Connectivity With 60 tastefully appointed guestrooms, your comfort is our priority. Stay connected with complimentary wireless internet access, ensuring you’re always in touch with loved ones or planning your next adventure. Convenient Location Situated just minutes from key attractions like St. George's Anglican Church and National Museum, you’ll have the best of Basseterre at your doorstep. Enjoy easy access to local sites, amazing beaches, and vibrant culture while having free self-parking available. Your ideal stay awaits – book your escape to Seaview Gardens today!

Highlights

Facilities

• Free self parking
• Covered parking
• Secured parking

Check-in & checkout

Check-in

10:00 AM – 02:00 PM

Check-out

12:00 PM

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness3.0

  Multiple mentions of filthy rooms, dust, and cleanliness issues.

• Service3.9

  Poor service reported, especially in response to complaints.

• Location9.5

  No negative feedback regarding location, implying it was satisfactory.

• Room Quality4.9

  Described uncomfortable beds and lack of cleanliness.

• Amenities4.0

  Lack of basic amenities such as irons, and poor infrastructure.

• Value for Money4.9

  Discontent with the price given the level of service and cleanliness.

• Food and Beverage9.5

  No feedback on food, defaulting to standard quality for this hotel tier.

• Overall Experience4.4

  Overall disappointing experience reported.

Guest reviews

During my stay my room never got cleaned. I had to request change of linen and toilet paper.

During my stay my room never got cleaned. I had to request change of linen and toilet paper.

The room/apartment setup was nice. The only complaint was the hard/tough bed. I thought I was Stuart Little sleeping in a matchbox. The staff was also courteous especially the front desk man Rondón.

The room/apartment setup was nice. The only complaint was the hard/tough bed. I thought I was Stuart Little sleeping in a matchbox. The staff was also courteous especially the front desk man Rondón.

It is a beautiful property. Much bigger than i imagined.

It is a beautiful property. Much bigger than i imagined.

The property is very nice. I can see that it is a new facility I had no problems would definitely recommend.

The property is very nice. I can see that it is a new facility I had no problems would definitely recommend.

Service is horrible

Service is horrible

I had one of the most disappointing experiences at this property. The room was filthy, with dust everywhere and unclean floors. After raising concerns about my health, someone came to mop the floor, but it was barely cleaned. The bed was hard and uncomfortable, making it difficult to rest. Unfortunately, the staff's attitude towards our complaints was unsatisfactory. The Chinese lady at the reception seemed irritated when we asked for fresh bed sets and towels, stating that this isn't a hotel and implying that sheets wouldn't be changed daily. Basic amenities like an iron were also unavailable, which added to my frustration. While the view from the balcony was breathtaking, the overall customer service and cleanliness standards need significant improvement. Additionally, there was a discrepancy with the deposit policy, the website states a $100 deposit, but they requested $150 upon arrival. Overall, I am very disappointed with my stay and would not recommend this place to others.

I had one of the most disappointing experiences at this property. The room was filthy, with dust everywhere and unclean floors. After raising concerns about my health, someone came to mop the floor, but it was barely cleaned. The bed was hard and uncomfortable, making it difficult to rest. Unfortunately, the staff's attitude towards our complaints was unsatisfactory. The Chinese lady at the reception seemed irritated when we asked for fresh bed sets and towels, stating that this isn't a hotel and implying that sheets wouldn't be changed daily. Basic amenities like an iron were also unavailable, which added to my frustration. While the view from the balcony was breathtaking, the overall customer service and cleanliness standards need significant improvement. Additionally, there was a discrepancy with the deposit policy, the website states a $100 deposit, but they requested $150 upon arrival. Overall, I am very disappointed with my stay and would not recommend this place to others.

First of all there’s no turn down service. Your room gets cleaned when you leave. Second there isn’t a heater (iron) nor an ironing board to at least iron ur clothes my husband and I had to purchase an iron and iron our clothes on the bed. When checked in the room wasn’t cleaned, there was dust all over the room. For our four (4) night stay we were given only 2 towels and no wash rags. When we were checked into our room we were told when leaving we must switch off the breaker and switch it on when we come back to our room. Worst stay we’ve had in our entire travel history. I wouldn’t recommend there to anyone.

First of all there’s no turn down service. Your room gets cleaned when you leave. Second there isn’t a heater (iron) nor an ironing board to at least iron ur clothes my husband and I had to purchase an iron and iron our clothes on the bed. When checked in the room wasn’t cleaned, there was dust all over the room. For our four (4) night stay we were given only 2 towels and no wash rags. When we were checked into our room we were told when leaving we must switch off the breaker and switch it on when we come back to our room. Worst stay we’ve had in our entire travel history. I wouldn’t recommend there to anyone.

The rooms were dusty and there was no broom or mop in the rooms to clean it, the bathroom and toilet had no separation and no shower curtain or mat so when you did have a shower everywhere was getting wet. The beds were hard as stone and feels like your just sleeping on the box spring alone. The rooms had no iron or ironing board and we had to end up purchasing one ourselves. Staff barely spoke English. They don’t have card machines and require you to pay using an online link via PayPal

The rooms were dusty and there was no broom or mop in the rooms to clean it, the bathroom and toilet had no separation and no shower curtain or mat so when you did have a shower everywhere was getting wet. The beds were hard as stone and feels like your just sleeping on the box spring alone. The rooms had no iron or ironing board and we had to end up purchasing one ourselves. Staff barely spoke English. They don’t have card machines and require you to pay using an online link via PayPal