Casa da Matriz

About this hotel

Charmante Maison d'Hôtes avec Commodités Modernes Emplacement Pratique : Située à Ponta Delgada, la Casa da Matriz est idéalement placée près des attractions populaires telles que le Pico do Carvao et le Lagon des Sete Cidades, en faisant un choix idéal pour les voyageurs désirant explorer la région. Hébergement Confortable : La maison d'hôtes propose des unités bien équipées avec des commodités telles qu'une cuisine entièrement équipée, des salles de bains privatives et des téléviseurs à écran plat, assurant un séjour confortable pour les invités. Services Exceptionnels : Avec une réception ouverte 24h/24, le WiFi gratuit et une cuisine commune, la Casa da Matriz offre des services exceptionnels pour répondre aux besoins de chaque invité, promettant une expérience mémorable. Prêt à vivre le confort et la commodité à la Casa da Matriz? Réservez dès maintenant et profitez pleinement de votre visite à Ponta Delgada! Ne manquez aucun détail, ils sont importants.

Facilities

• Parking
• Parking privé
• Parking Garage

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.0

  Multiple reviews indicated issues with cleanliness, including presence of cockroaches and dirty linens.

• Service8.4

  Positive feedback on check-in and host communication, though some service aspects were lacking.

• Location9.5

  Many reviews praised the excellent central location and accessibility.

• Room Quality6.9

  Mixed feedback, with some rooms being comfortable but issues mentioned regarding noise and uncomfortable beds.

• Amenities6.5

  Some amenities were lacking or broken, such as kitchen equipment and hot water.

• Value for Money7.4

  Standard quality for this hotel tier, with some guests considering it a good value and others feeling misled.

• Food and Beverage8.0

  Breakfast was rated positively but concerns mentioned about kitchen cleanliness and missing items.

• Overall Experience8.1

  Overall a satisfactory experience with notable issues but also positive aspects.

Guest reviews

É um alojamento super central.

É um alojamento super central.

Por ser central, durante a noite é bastante barulhento na rua. Só tivemos acesso às informações para entrar no alojamento porque nós é que entramos em contacto (no próprio dia). Tivemos um problema com a atribuição do quarto, que depois de algum tempo, foi resolvido. Nunca tivemos um contacto por parte da propriedade. O quarto que nos colocaram, embora tivesse cozinha, era muito quente e com uma clarabóia (tinha um ventilador portátil). Estacionamento perto pode ser um problema.

The top floor has a 1 bedroom suite with kitchen. Easily sleeps 4. Dining table. Kitchen with many utensils, pots, fridge, stove, microwave. There is a nice walk-out to an outside pad.

The top floor has a 1 bedroom suite with kitchen. Easily sleeps 4. Dining table. Kitchen with many utensils, pots, fridge, stove, microwave. There is a nice walk-out to an outside pad.

The A/C was not working. Did troubleshooting with property management and although they couldn’t fix it that night, I opened the water drain in the back and put a pot under it to catch the water and the AC unit was able to work all night.

Location is very central

Location is very central

The room smelled very unpleasant and it didn’t go away even with all windows open. The room looks old and shabby, especially the bathroom. Shower drain was overflowing after 30 sec while it takes roughly 5 min for water to get warm. AC vent was not even attached. The staff didn’t respond to messages prior to arrival or during the stay. “24/7 front desk” was empty the whole time.

The location was great. Very clean with loads of tiny details, all the amenities you can think of were available! Parking was in front of the door

The location was great. Very clean with loads of tiny details, all the amenities you can think of were available! Parking was in front of the door

Mobile Air conditioning in the room. There was a lot of noise outside to sleep with open windows.

Mobile Air conditioning in the room. There was a lot of noise outside to sleep with open windows.

The room wasn't ready for us when we arrived late in the evening. No one was answering phones mentioned in the booking. After a while we were proposed to use another room, which was smaller and had only one bed instead of two in the room we booked.

Confortável, limpo.

Confortável, limpo.

Fiquei num quarto sem casa de banho privada, tudo bem, mas é preciso fazer uma reparação nos sanitários públicos.