Choose another language to see content in your preferred language.

Continue

Houston, US

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

2712 Southwest Fwy

4 estrelas · Nota dos hóspedes 8/10

Sobre este hotel

Luxurious Amenities Experience ultimate relaxation at Crowne Plaza Houston Med Ctr-Galleria Area with its spa, outdoor pool, and fitness centre. Unwind and rejuvenate in style. Modern Comforts Enjoy the convenience of free WiFi, HD TV, and in-room microwave and refrigerator in every air-conditioned room. Feel at home during your stay. Delicious Dining Options Indulge in a buffet breakfast or à la carte dinner at Reeds Restaurant, and sip on cocktails at 2712 Bistro & Bar. Room service is also available for a cozy night in. Book your stay at Crowne Plaza Houston Med Ctr-Galleria Area now for a memorable and luxurious experience in the heart of Houston!

Comodidades

  • Parking
  • Swimming pool
Todas as 68 comodidades
  • Instalações de ginástica
  • WiFi disponível
  • WiFi gratuito
  • Estacionamento
  • Quartos para não fumadores
  • Ar condicionado
  • Centro de fitness
  • Piscina
  • Receção 24 horas
  • Restaurante
  • Centro de negócios
  • Aquecimento
  • Elevador
  • Lavanderia
  • Guarda de bagagem
  • Check-in/check-out expresso
  • Cofre de segurança
  • Bar - Bar
  • Fax/xeroxagem
  • Instalações para hóspedes com mobilidade reduzida
  • Instalações para reuniões/eventos
  • Lavanderia a seco
  • Para não fumantes
  • Piscina ao ar livre
  • Limpeza diária.
  • Estacionamento acessível
  • Minimercado no local
  • Piscina ao ar livre - sazonal
  • Refeições infantis
  • Bar de lanches
  • Máquina de venda automática - bebidas.
  • Espreguiçadeiras ou cadeiras de praia
  • Vinho/champanhe
  • Café no local
  • A equipe segue os protocolos de segurança locais
  • Roupa lavada de acordo com as diretrizes locais.
  • Quartos de hóspedes desinfetados entre estadias
  • Padrões de limpeza eficazes contra o Coronavírus
  • Álcool em gel no quarto de hóspedes e áreas-chave.
  • Pagamento sem dinheiro disponível.
  • Extintores de incêndio
  • Utensílios de mesa e talheres higienizados.
  • Check-in/check-out sem contato
  • Fatura fornecida
  • Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
  • Detetores de fumaça
  • Itens de papelaria compartilhados, como menus e canetas, são removidos.
  • Quarto de hóspede selado após limpeza
  • Acesso à chave
  • CCTV fora da propriedade
  • CCTV nas áreas comuns
  • Processo em vigor para verificar a saúde dos hóspedes
  • Acesso a profissionais de saúde
  • Máscaras faciais disponíveis para hóspedes
  • Segurança 24 horas
  • Acesso com cartão chave
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating

Check-in e check-out

Check-in
04:00 PM
Check-out
11:00 AM

Acessibilidade

Pontuação de acessibilidade: 35.71

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

  • Cleanliness6.9

    The hotel is poorly maintained with reports of dirty rooms and bad odors.

  • Service7.8

    Service lacks professionalism, particularly in handling issues such as broken A/C and poor communication about additional costs.

  • Location10.0

    Guests appreciate the good location and its accessibility.

  • Room Quality6.8

    Many issues reported including malfunctioning A/C and unclean rooms.

  • Amenities8.9

    Amenities like breakfast are not up to expectations, with hidden costs that frustrate guests.

  • Value for Money7.8

    Guests feel the hotel does not offer good value, given the additional fees and poor service.

  • Food and Beverage6.9

    Negative feedback about breakfast pricing and availability of drinking water.

  • Overall Experience8.9

    Mixed feelings with more complaints than praises, leading to dissatisfaction.

Avaliações de hóspedes

Close to everything

Close to everything

Nothing

Kevin · 10/10

Everything was perfect

Everything was perfect

No free parking

Larry · 10/10
Rafael · 10/10
Raphael · 9/10
Dirk · 8/10
Tyeka · 10/10
Té · 7/10

Close to downtown

Close to downtown

Very bad customer service and staff interactions. When checking in the lady at the front was on her phone and did not greet us at all. When trying to check in with her she told us that the room we booked was no longer available when I had already paid for a bigger room. There were no towels or tissues in our room. When we requested the front desk we had to come back down and get them ourselves.

Lien · 2/10