San Juan, PR

Hotel El Convento

100 Cristo Street

4 estrelas · Nota dos hóspedes 9/10

Sobre este hotel

Encanto Histórico em Old San Juan O Hotel El Convento, localizado no coração do histórico Old San Juan, oferece aos hóspedes uma experiência única em um edifício restaurado com 350 anos de história. Comodidades de Luxo Os hóspedes podem desfrutar de privilégios na praia no Clube de Praia El Convento, de uma piscina e banheira de hidromassagem com vista para a Baía de San Juan, e de uma variedade de serviços, incluindo faciais, massagens e um Receção do Gerente todas as noites. Delícias Culinárias Mime-se com quartos decorados ao estilo espanhol com comodidades modernas, dois restaurantes no local oferecendo menus gourmet e tapas, e uma localização privilegiada perto de museus, pontos turísticos e do aeroporto. Reserve agora para uma estadia inesquecível no Hotel El Convento e mergulhe na rica história e luxo de Old San Juan.

Destaques

Localização Central

Situado no coração do histórico Old San Juan, próximo a museus, pontos turísticos e ao aeroporto.

Conforto e Serviços

Desfrute de amenities de luxo, incluindo spa, piscina, banheira de hidromassagem e recepção diária com coquetel de boas-vindas.

Comodidades Exclusivas

Aproveite o acesso ao El Convento Beach Club, restaurantes gourmet e tapas, tudo com decoração espanhola e comodidades modernas.

Comodidades

  • Swimming pool
Todas as 50 comodidades
  • WiFi disponível
  • WiFi gratuito
  • Quartos para não fumadores
  • Ar condicionado
  • Centro de fitness
  • Piscina
  • Receção 24 horas
  • Restaurante
  • Serviço de quarto
  • Terraço
  • Quartos familiares
  • Elevador
  • Lavanderia
  • Guarda de bagagem
  • Cofre de segurança
  • Bar - Bar
  • Fax/xeroxagem
  • Instalações para reuniões/eventos
  • Banheira de hidromassagem/Jacuzzi
  • Lavanderia a seco
  • Salão de cabeleireiro/beleza
  • Piscina ao ar livre
  • Serviço de Concierge
  • Caixa eletrônico no local
  • Piscina no terraço
  • A equipe segue os protocolos de segurança locais
  • Roupa lavada de acordo com as diretrizes locais.
  • Quartos de hóspedes desinfetados entre estadias
  • Padrões de limpeza eficazes contra o Coronavírus
  • Regras de distanciamento físico seguidas
  • Álcool em gel no quarto de hóspedes e áreas-chave.
  • Pagamento sem dinheiro disponível.
  • Kit de primeiros socorros disponível
  • Fatura fornecida
  • Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
  • Itens de papelaria compartilhados, como menus e canetas, são removidos.
  • Telas / Barreiras entre funcionários e hóspedes para segurança
  • Máscaras faciais disponíveis para hóspedes
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Lift / Elevator

Check-in e check-out

Check-in
03:00 PM
Check-out
12:00 PM

O que há por perto

  • Castillo San Felipe del Morro (El Morro)0.9 km
  • Catedral de San Juan Bautista0.1 km
  • La Fortaleza (Palacio de Santa Catalina)0.2 km
  • Paseo de la Princesa & Raíces Fountain0.3 km
  • Port of San Juan — Pan American Pier (Cruise Terminal)0.4 km
  • Castillo San Cristóbal0.8 km
  • Luis Muñoz Marín International Airport (SJU)8.5 km
  • Museo de las Américas (Cuartel de Ballajá)0.3 km
  • Santa María Magdalena de Pazzis Cemetery0.9 km
  • Condado Beach2.3 km

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

  • Cleanliness8.5

    Housekeeping was very late on occasion, not the standard expected for this hotel tier.

  • Service9.4

    Staff were friendly and attentive, providing excellent service overall.

  • Location9.5

    Great location, although difficult to access during high season due to traffic.

  • Room Quality8.9

    Rooms were comfortable and quiet, but some were small and not cleaned timely.

  • Amenities9.4

    Pool and hot tub were lovely; hotel offers nice additional features like morning coffee.

  • Value for Money8.4

    Price is relatively high for the amenities and service provided.

  • Food and Beverage8.5

    Breakfast service was slow and not sufficiently staffed; food quality was inconsistent.

  • Overall Experience9.4

    A very pleasant stay overall with beautiful ambiance and friendly service.

Avaliações de hóspedes

The arquitecture ; service and location.

The arquitecture ; service and location.

The pool wasn’t available 😞

Maria · 10/10

Pretty, and the views from the wine reception were lovely.

Pretty, and the views from the wine reception were lovely.

It is difficult to get to one’s room during some parts of weddings, which are common on weekends.

Karen A · 8/10

Location

Location

House keeping staff stole my jewelry

Herb · 1/10
Mendez · 10/10
Marwill · 9/10
Julio C. · 8/10

El Convento is truly a five-star experience; I am certain there is simply no better hotel option in Old San Juan. From the moment I booked our stay, directly through the hotel, the staff were responsive, attentive to my requests and concerns, and generous in their answers. I was apprehensive about travelling to Puerto Rico in the midst of the water crisis, but the hotel was right to assure me our stay would not be affected one bit. We arrived early, and the lovely ladies at the front desk greeted us and took our luggage into safe keeping while we spent some time at El Parque de Las Palomas, just down the street. They telephoned soon after to say that our room was ready, although it was still hours before the official check-in time. When we reached our room, our luggage had been delivered upstairs for us, and we had a beautiful birthday surprise arranged by the hotel staff, personalized to my son in a hand-drawn card on the hotel's lovely stationery. Our room was just perfect, clean and beautiful like the rest of the hotel, and reflected a tasteful mix of Spanish colonial history and modern design. The hallways, pool, veranda, and especially the central courtyard are just stunning. It was magical to get up early, survey the Old San Juan skyline, with the Cathedral right next door, and then proceed to sip tea and coffee in the company of birds flitting about the níspero tree. The daily Manager's reception provided outstanding cheeses with tiny gourmet toast crackers, Pellegrino, and wine and was included with our stay. We were touched each late afternoon to find our room had been made up a second time and that delicious chocolates, personalized by the hotel, were waiting for us on our nightstand. The beauty and comfort of the hotel would have been enough, but this was a place where detail mattered, right down to the "El Convento" branded water bottles always on ice for guests, the Molton Brown soaps and lotion, the bathrobes and slippers, and even the classy uniform dresses all of the women wore. The food at the restaurant was excellent, and the open-air patio was enchanting, with the chango birds flitting about. And then there was the location - for this reason alone, one could choose El Convento. Old San Juan is a walkable city, but it helps a great deal in the heat to have your hotel room nearby to afford a quick rest, dip in the pool, or some chilled water. You cannot beat the ideal combination here of convenience and luxury. And being in the center of it all does not mean your sleep will be compromised; the antique wooden doors and related extras mean the rooms are quiet at night and the atmosphere very soothing; the air conditioning was ice cold but fully adjustable to one's needs. We availed ourselves of the option to go to the beach in Isla Verde at the Marriot, and that visit was easy, enjoyable, and clearly well arranged by both hotels. In summary, El Convento is a phenomenal choice, the only one, perhaps, for guests wanting to be steeped in the real culture of Old San Juan while enjoying a luxury hotel accommodations, all at an affordable price. We felt like we were members of a private club and not simply hotel guests, a rare experience by any standard.

El Convento is truly a five-star experience; I am certain there is simply no better hotel option in Old San Juan. From the moment I booked our stay, directly through the hotel, the staff were responsive, attentive to my requests and concerns, and generous in their answers. I was apprehensive about travelling to Puerto Rico in the midst of the water crisis, but the hotel was right to assure me our stay would not be affected one bit. We arrived early, and the lovely ladies at the front desk greeted us and took our luggage into safe keeping while we spent some time at El Parque de Las Palomas, just down the street. They telephoned soon after to say that our room was ready, although it was still hours before the official check-in time. When we reached our room, our luggage had been delivered upstairs for us, and we had a beautiful birthday surprise arranged by the hotel staff, personalized to my son in a hand-drawn card on the hotel's lovely stationery. Our room was just perfect, clean and beautiful like the rest of the hotel, and reflected a tasteful mix of Spanish colonial history and modern design. The hallways, pool, veranda, and especially the central courtyard are just stunning. It was magical to get up early, survey the Old San Juan skyline, with the Cathedral right next door, and then proceed to sip tea and coffee in the company of birds flitting about the níspero tree. The daily Manager's reception provided outstanding cheeses with tiny gourmet toast crackers, Pellegrino, and wine and was included with our stay. We were touched each late afternoon to find our room had been made up a second time and that delicious chocolates, personalized by the hotel, were waiting for us on our nightstand. The beauty and comfort of the hotel would have been enough, but this was a place where detail mattered, right down to the "El Convento" branded water bottles always on ice for guests, the Molton Brown soaps and lotion, the bathrobes and slippers, and even the classy uniform dresses all of the women wore. The food at the restaurant was excellent, and the open-air patio was enchanting, with the chango birds flitting about. And then there was the location - for this reason alone, one could choose El Convento. Old San Juan is a walkable city, but it helps a great deal in the heat to have your hotel room nearby to afford a quick rest, dip in the pool, or some chilled water. You cannot beat the ideal combination here of convenience and luxury. And being in the center of it all does not mean your sleep will be compromised; the antique wooden doors and related extras mean the rooms are quiet at night and the atmosphere very soothing; the air conditioning was ice cold but fully adjustable to one's needs. We availed ourselves of the option to go to the beach in Isla Verde at the Marriot, and that visit was easy, enjoyable, and clearly well arranged by both hotels. In summary, El Convento is a phenomenal choice, the only one, perhaps, for guests wanting to be steeped in the real culture of Old San Juan while enjoying a luxury hotel accommodations, all at an affordable price. We felt like we were members of a private club and not simply hotel guests, a rare experience by any standard.

zagreb2016 · 10/10

Locatie top

Locatie top

Gert · 9/10