Hotel Joli

Sobre este hotel

Elegância Histórica O Hotel Joli, uma joia do século XIX, ostenta afrescos originais e arte antiga, oferecendo uma estadia única em Palermo. Localização Privilegiada Localizado no coração da cidade, o terraço do hotel oferece vistas deslumbrantes dos jardins e da praça, permitindo que os hóspedes se envolvam na atmosfera vibrante. Conforto Moderno Desfrute de um delicioso café da manhã, relaxe em quartos adornados com tecidos luxuosos e desfrute do Wi-Fi gratuito, enquanto o hotel mistura com maestria o charme histórico com as conveniências contemporâneas. Experimente o encanto do Hotel Joli em Palermo - reserve sua estadia agora para uma escapada inesquecível!

Comodidades

• Parking

Check-in e check-out

Check-in

02:00 PM

Check-out

11:00 AM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness7.7

  Exceptional cleanliness noted by guests.

• Service8.7

  Professional and friendly staff mentioned across multiple reviews.

• Location8.2

  Great central location highlighted in many reviews.

• Room Quality7.2

  Rooms noted as small but comfortable; some mention a need for updates.

• Amenities7.2

  Standard amenities provided; some guests noted noise issues.

• Value for Money7.6

  Good value for the price according to several reviews.

• Food and Beverage8.2

  Breakfast quality and variety positively reviewed.

• Overall Experience7.7

  Overall pleasant experiences despite minor issues reported.

Avaliações de hóspedes

L'emplacement central Chambre sympa Style original

L'emplacement central Chambre sympa Style original

Ascenseur pour 1 seule personne

They had a person at the reception all the time. I loved that. Not every hotel did. The breakfast was good, and the room was clean. The shower was very small though. I also wished you had more places to put our stuff in the bathroom.

They had a person at the reception all the time. I loved that. Not every hotel did. The breakfast was good, and the room was clean. The shower was very small though. I also wished you had more places to put our stuff in the bathroom.

The shower was small and we needed more places to put our stuff in the bathroom.

Excelente atendimento de todos os funcionários.

Excelente atendimento de todos os funcionários.

Nada.

Disponibilità e cortesia del personale Pulizia della camera

Disponibilità e cortesia del personale Pulizia della camera

Il bagno è da ristrutturare, doccia vecchia e con la tendina....rubinetti arrugginiti l!

La posizione centrale.

La posizione centrale.

I prodotti da forno della colazione erano freddi, i pancake appena usciti dal frigorifero, i salumi erano esposti ammassati e senza protezione, poca possibilità di scelta e buffet piccolo e caotico. In camera erano presenti moscerini che uscivano dallo scarico del lavandino, con sifone di scarico posizionato in maniera errata e dal quale risaliva esalazione del sistema fognario. Le pareti del bagno presentavano evidenti segni di muffa. I problemi della camera sono stati segnalati la mattina successiva al check-in ma non è stato preso alcun provvedimento.

Close to the city center.

Close to the city center.

The hotel facilities are very outdated. We booked and paid extra for a family room, but it was located on the ground floor, right next to a busy square. The noise from outside was extremely disturbing, making it almost impossible to rest, especially when travelling with a young child. When we complained, the receptionist told us that noise at 10 PM was normal. I found this response very disappointing and unreasonable. A hotel is supposed to be a place where guests can rest and sleep comfortably. Expecting a reasonable level of quiet at 10 PM is not an unreasonable request. Although the hotel eventually agreed to move us, we were given a standard double room instead of the family room we had paid for. In other words, we paid more for a family room but ended up staying in a cheaper room category, without any compensation for the difference. I understand that the hotel cannot control the activities in the square, but proper soundproofing and fair treatment of guests should be basic expectations. Moving guests to a lower room category without refunding the price difference is not a satisfactory solution. Overall, this was a very disappointing experience. I would not recommend this hotel, particularly to families with children.