Hotel Joli

About this hotel

Historic Elegance Hotel Joli, a gem from the 19th century, boasts original frescoes and antique art, offering a unique stay in Palermo. Prime Location Nestled in the heart of the city, the hotel's terrace provides stunning views of the gardens and piazza, allowing guests to immerse themselves in the vibrant atmosphere. Modern Comfort Indulge in a delightful breakfast spread, unwind in rooms adorned with luxurious fabrics, and enjoy complimentary Wi-Fi, as the hotel seamlessly blends historic charm with contemporary conveniences. Experience the allure of Hotel Joli in Palermo - book your stay now for an unforgettable getaway!

Facilities

• Parking
• Valet parking
• Private parking

Check-in & checkout

Check-in

02:00 PM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.7

  Exceptional cleanliness noted by guests.

• Service8.7

  Professional and friendly staff mentioned across multiple reviews.

• Location8.2

  Great central location highlighted in many reviews.

• Room Quality7.2

  Rooms noted as small but comfortable; some mention a need for updates.

• Amenities7.2

  Standard amenities provided; some guests noted noise issues.

• Value for Money7.6

  Good value for the price according to several reviews.

• Food and Beverage8.2

  Breakfast quality and variety positively reviewed.

• Overall Experience7.7

  Overall pleasant experiences despite minor issues reported.

Guest reviews

L'emplacement central Chambre sympa Style original

L'emplacement central Chambre sympa Style original

Ascenseur pour 1 seule personne

They had a person at the reception all the time. I loved that. Not every hotel did. The breakfast was good, and the room was clean. The shower was very small though. I also wished you had more places to put our stuff in the bathroom.

They had a person at the reception all the time. I loved that. Not every hotel did. The breakfast was good, and the room was clean. The shower was very small though. I also wished you had more places to put our stuff in the bathroom.

The shower was small and we needed more places to put our stuff in the bathroom.

Excelente atendimento de todos os funcionários.

Excelente atendimento de todos os funcionários.

Nada.

Disponibilità e cortesia del personale Pulizia della camera

Disponibilità e cortesia del personale Pulizia della camera

Il bagno è da ristrutturare, doccia vecchia e con la tendina....rubinetti arrugginiti l!

La posizione centrale.

La posizione centrale.

I prodotti da forno della colazione erano freddi, i pancake appena usciti dal frigorifero, i salumi erano esposti ammassati e senza protezione, poca possibilità di scelta e buffet piccolo e caotico. In camera erano presenti moscerini che uscivano dallo scarico del lavandino, con sifone di scarico posizionato in maniera errata e dal quale risaliva esalazione del sistema fognario. Le pareti del bagno presentavano evidenti segni di muffa. I problemi della camera sono stati segnalati la mattina successiva al check-in ma non è stato preso alcun provvedimento.

Close to the city center.

Close to the city center.

The hotel facilities are very outdated. We booked and paid extra for a family room, but it was located on the ground floor, right next to a busy square. The noise from outside was extremely disturbing, making it almost impossible to rest, especially when travelling with a young child. When we complained, the receptionist told us that noise at 10 PM was normal. I found this response very disappointing and unreasonable. A hotel is supposed to be a place where guests can rest and sleep comfortably. Expecting a reasonable level of quiet at 10 PM is not an unreasonable request. Although the hotel eventually agreed to move us, we were given a standard double room instead of the family room we had paid for. In other words, we paid more for a family room but ended up staying in a cheaper room category, without any compensation for the difference. I understand that the hotel cannot control the activities in the square, but proper soundproofing and fair treatment of guests should be basic expectations. Moving guests to a lower room category without refunding the price difference is not a satisfactory solution. Overall, this was a very disappointing experience. I would not recommend this hotel, particularly to families with children.