The Star Grand at The Star Gold Coast

Sobre este hotel

Alojamento Luxuoso Desfrute de uma estadia no The Star Grand no The Star Gold Coast, situado no coração de Broadbeach. Permita-se o conforto dos quartos com controle de clima individual, TV a cabo e cofres dentro do quarto. Gastronomia Gourmet e Entretenimento Satisfaça seus desejos culinários nos diversos restaurantes e bares dentro do hotel. Experimente a emoção do cassino 24 horas ou relaxe com um mergulho na piscina ao ar livre. Localização Conveniente Explore o vibrante bairro de Broadbeach com facilidade, a uma curta caminhada de opções de compras e restaurantes de alta qualidade. Não perca a deslumbrante praia, a apenas a 10 minutos de caminhada. Reserve agora para uma experiência inesquecível no The Star Grand no The Star Gold Coast.

Destaques

Comodidades

• Parking
• Swimming pool

Check-in e check-out

Check-in

03:00 PM

Check-out

11:00 AM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness7.7

  The hotel was reported as dirty and dated by some reviewers.

• Service9.0

  Reception and housekeeping staff received high praise for their helpfulness.

• Location9.0

  Many reviews highlighted the great location of the hotel.

• Room Quality8.7

  Rooms were generally described as comfortable and satisfactory.

• Amenities8.7

  The pool area and various facilities were well-received.

• Value for Money7.7

  Some guests felt the cost did not justify the experience received.

• Food and Beverage7.7

  Food quality and variety were mentioned as areas needing improvement.

• Overall Experience8.7

  Most guests had an enjoyable stay, despite some drawbacks.

Avaliações de hóspedes

Great location and spacious room, with a few things that could be improved We really enjoyed our stay overall. The hotel was in a fantastic location and incredibly easy to get to via public transport. Being directly across the road from a major shopping centre was a huge bonus, as there was absolutely everything we could have needed within easy walking distance. Our room was a great size, with a lovely ensuite and a great view. The air conditioning worked really well, although it was quite loud at times. Check-in and check-out were both quick and easy, and the concierge service was great, particularly as we were attending a conference at the hotel. Having the conference facilities downstairs made everything extremely convenient.

Great location and spacious room, with a few things that could be improved We really enjoyed our stay overall. The hotel was in a fantastic location and incredibly easy to get to via public transport. Being directly across the road from a major shopping centre was a huge bonus, as there was absolutely everything we could have needed within easy walking distance. Our room was a great size, with a lovely ensuite and a great view. The air conditioning worked really well, although it was quite loud at times. Check-in and check-out were both quick and easy, and the concierge service was great, particularly as we were attending a conference at the hotel. Having the conference facilities downstairs made everything extremely convenient.

There were, however, a few things that could be improved. The TV wasn't functioning properly, so we weren't able to stream or play movies from our phones. The room phone also didn't work when we tried to contact reception. We also found the key cards could be quite fussy and sometimes took several attempts to work when accessing our room. Housekeeping was another minor issue. We found that they sometimes came quite late in the afternoon, which was inconvenient as we would often just be returning to the room after being out for most of the day. The biggest disappointment was the bedding. Rather than having a proper sheet over the doona, there appeared to be a top sheet simply folded over the doona, leaving the rest of the doona exposed. We also noticed a questionable stain on my friend's doona, which was not particularly reassuring. Having clean, proper sheets and ensuring the bedding is fresh and stain-free would make a big difference to the overall experience. Despite these issues, we had a good stay and would consider staying again because of the location, spacious rooms and convenience, but there are definitely a few areas where the hotel could improve the guest experience.

Great location, proximity to transport & shops in the Broadbeach area. Room credit paid for lunch, an unexpected bonus as was the free parking. Buffet breakfast was fantastic, lots of options to suit everyone's taste. I loved the super comfy bed, slept really well.

Great location, proximity to transport & shops in the Broadbeach area. Room credit paid for lunch, an unexpected bonus as was the free parking. Buffet breakfast was fantastic, lots of options to suit everyone's taste. I loved the super comfy bed, slept really well.

Losing money on the pokies 😂 Lack of entertainment unless one is a gambler or likes a flutter on the pokies. There really wasn't anything else to do on a Thursday night.