HYPERION Hotel Salzburg

Sobre este hotel

Alojamentos Luxuosos O Hotel Hyperion Salzburgo oferece quartos com ar-condicionado e comodidades modernas, incluindo uma TV de tela plana e um banheiro privativo. Os hóspedes podem desfrutar de uma estadia confortável com roupas de cama aconchegantes e toalhas fornecidas em cada quarto. Localização Conveniente Localizado próximo a atrações populares como o Palácio Mirabell e a Casa de Nascimento de Mozart, nosso hotel é a escolha perfeita para viajantes que desejam explorar a beleza de Salzburgo. Com a estação central e pontos turísticos próximos, os hóspedes podem facilmente mergulhar na rica cultura da cidade. Serviços Excepcionais Desde assistência do concierge até serviço de quarto e equipe multilíngue na recepção 24 horas, buscamos atender a todas as suas necessidades durante a sua estadia. Comece o dia com uma deliciosa seleção de café da manhã e relaxe no restaurante e bar no local após um dia de passeios. Reserve sua estadia no Hotel Hyperion Salzburgo agora para uma experiência inesquecível no coração desta encantadora cidade.

Comodidades

• Parking

Check-in e check-out

Check-in

03:00 PM – 12:00 AM

Check-out

12:00 PM

O que há por perto

• Mozart's Birthplace (Mozarts Geburtshaus)0.7 km
• Hohensalzburg Fortress (Festung Hohensalzburg)1.2 km
• Mirabell Palace and Gardens (Schloss Mirabell)0.3 km
• Salzburg Festival / Festspielhaus0.5 km
• Getreidegasse (Old Town shopping street)0.6 km
• Salzburg Cathedral (Salzburger Dom)0.8 km
• Hellbrunn Palace and Trick Fountains (Schloss Hellbrunn)4.8 km
• St. Peter's Abbey and Cemetery (Stift Sankt Peter)1.0 km
• Salzburg Hauptbahnhof (Central Station)1.4 km
• Salzburg Airport W. A. Mozart (Flughafen Salzburg)4.0 km

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.3

  Issues mentioned about cleanliness, particularly in the restroom.

• Service9.8

  Staff described as very helpful and friendly, going out of their way for guests.

• Location9.3

  Multiple reviews mention excellent location near attractions.

• Room Quality9.3

  Rooms described as spacious and well stocked with amenities.

• Amenities8.8

  Amenities were generally good, though some reviews noted a lack of certain facilities.

• Value for Money8.3

  Concerns raised over high pricing for the hotel, particularly during busy times.

• Food and Beverage8.8

  Breakfast items mentioned but some were not restocked promptly.

• Overall Experience9.3

  Overall enjoyable stays noted, with minor areas for improvement.

Avaliações de hóspedes

Bed was very comfortable. Shower was good

Bed was very comfortable. Shower was good

Room was tiny, no view at all.

I genuinely hope the hotel management or owner reads this review. I did not choose The Cloud One Salzburg as a budget option. I deliberately paid a higher price expecting a premium stay, good facilities, and, most importantly, a high standard of hospitality and service, especially as we were visiting during our honeymoon. Unfortunately, while the property itself is nice, the service was extremely disappointing. Our first impression started badly at check-in. We were welcomed by a staff member named David, who appeared visibly annoyed and uncomfortable from the moment we arrived. There was no warm welcome or even a simple smile, and whenever I asked a question, the answers were unclear and unhelpful. For a hotel in this price category, basic hospitality should at least include a friendly and welcoming attitude. Housekeeping was even more disappointing. On the first day, we left the room early in the morning and activated the room-cleaning button, yet nobody cleaned the room. When I called reception, I was simply told that I had to specifically inform the front desk if I wanted the room cleaned. This makes me wonder: what is the purpose of having a housekeeping/cleaning button in the room? The following day, after I personally confirmed that the room needed cleaning, housekeeping only made the bed. The rubbish was left behind and the room was not properly cleaned at all. Even with our luggage, there was no effort to assist us. The hotel itself has good facilities and potential, but the level of service does not match the price being charged. For what we paid, and considering that we chose this hotel for part of our honeymoon, the experience was genuinely disappointing. I hope management takes this feedback seriously, because improving basic hospitality and housekeeping standards would make a significant difference.

L’emplacement, la gentillesse et bienveillance du personnel, la propreté et l’excellent petit-déjeuner

L’emplacement, la gentillesse et bienveillance du personnel, la propreté et l’excellent petit-déjeuner

위치가 쉘브르 궁전앞이라 늦은 공연보고 걸어서 2~3분만에 돌아왔어요. 깨끗하고 침구도 참 좋았습니다. 호텔 전체가 깨끗하고 룸메이드분 청도도 만족했습니다.

위치가 쉘브르 궁전앞이라 늦은 공연보고 걸어서 2~3분만에 돌아왔어요. 깨끗하고 침구도 참 좋았습니다. 호텔 전체가 깨끗하고 룸메이드분 청도도 만족했습니다.

카운터 직원분들이 무뚝뚝합니다. 객실이 좀 비싸요.

Good location and modern. Comfortable bed.

Good location and modern. Comfortable bed.

Air conditioning is not great. Didn't really cool the room and it wasn't particularly hot outside so no excuses.