HYPERION Hotel Salzburg

關於這間飯店

豪华住宿 海柏伦酒店（Hyperion Hotel Salzburg）提供配备现代设施的空调客房，包括平面电视和私人浴室。每间客房均配备舒适的床上用品和毛巾，让客人享受到舒适的住宿体验。 便捷位置 酒店位于著名景点附近，如米拉贝尔宫（Mirabell Palace）和莫扎特出生地，非常适合希望领略萨尔茨堡美丽风光的旅客。中央车站和主要地标距离酒店仅有短暂的步行距离，客人可以轻松深入感受这座城市丰富的文化。 卓越服务 我们致力于满足您在入住期间的所有需求，提供礼宾服务、客房服务以及24小时多语种服务的前台。开始您的一天，选择美味的早餐，结束一天的观光后，在酒店内的餐厅和酒吧放松身心。 立即预订海柏伦酒店，体验这座迷人城市中心的难忘时光。

亮點

設施

• Parking

入住與退房

入住

03:00 PM – 12:00 AM

退房

12:00 PM

周邊地點

• Mozart's Birthplace (Mozarts Geburtshaus)0.7 km
• Hohensalzburg Fortress (Festung Hohensalzburg)1.2 km
• Mirabell Palace and Gardens (Schloss Mirabell)0.3 km
• Salzburg Festival / Festspielhaus0.5 km
• Getreidegasse (Old Town shopping street)0.6 km
• Salzburg Cathedral (Salzburger Dom)0.8 km
• Hellbrunn Palace and Trick Fountains (Schloss Hellbrunn)4.8 km
• St. Peter's Abbey and Cemetery (Stift Sankt Peter)1.0 km
• Salzburg Hauptbahnhof (Central Station)1.4 km
• Salzburg Airport W. A. Mozart (Flughafen Salzburg)4.0 km

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness8.3

  Issues mentioned about cleanliness, particularly in the restroom.

• Service9.8

  Staff described as very helpful and friendly, going out of their way for guests.

• Location9.3

  Multiple reviews mention excellent location near attractions.

• Room Quality9.3

  Rooms described as spacious and well stocked with amenities.

• Amenities8.8

  Amenities were generally good, though some reviews noted a lack of certain facilities.

• Value for Money8.3

  Concerns raised over high pricing for the hotel, particularly during busy times.

• Food and Beverage8.8

  Breakfast items mentioned but some were not restocked promptly.

• Overall Experience9.3

  Overall enjoyable stays noted, with minor areas for improvement.

住客評論

Bed was very comfortable. Shower was good

Bed was very comfortable. Shower was good

Room was tiny, no view at all.

I genuinely hope the hotel management or owner reads this review. I did not choose The Cloud One Salzburg as a budget option. I deliberately paid a higher price expecting a premium stay, good facilities, and, most importantly, a high standard of hospitality and service, especially as we were visiting during our honeymoon. Unfortunately, while the property itself is nice, the service was extremely disappointing. Our first impression started badly at check-in. We were welcomed by a staff member named David, who appeared visibly annoyed and uncomfortable from the moment we arrived. There was no warm welcome or even a simple smile, and whenever I asked a question, the answers were unclear and unhelpful. For a hotel in this price category, basic hospitality should at least include a friendly and welcoming attitude. Housekeeping was even more disappointing. On the first day, we left the room early in the morning and activated the room-cleaning button, yet nobody cleaned the room. When I called reception, I was simply told that I had to specifically inform the front desk if I wanted the room cleaned. This makes me wonder: what is the purpose of having a housekeeping/cleaning button in the room? The following day, after I personally confirmed that the room needed cleaning, housekeeping only made the bed. The rubbish was left behind and the room was not properly cleaned at all. Even with our luggage, there was no effort to assist us. The hotel itself has good facilities and potential, but the level of service does not match the price being charged. For what we paid, and considering that we chose this hotel for part of our honeymoon, the experience was genuinely disappointing. I hope management takes this feedback seriously, because improving basic hospitality and housekeeping standards would make a significant difference.

L’emplacement, la gentillesse et bienveillance du personnel, la propreté et l’excellent petit-déjeuner

L’emplacement, la gentillesse et bienveillance du personnel, la propreté et l’excellent petit-déjeuner

위치가 쉘브르 궁전앞이라 늦은 공연보고 걸어서 2~3분만에 돌아왔어요. 깨끗하고 침구도 참 좋았습니다. 호텔 전체가 깨끗하고 룸메이드분 청도도 만족했습니다.

위치가 쉘브르 궁전앞이라 늦은 공연보고 걸어서 2~3분만에 돌아왔어요. 깨끗하고 침구도 참 좋았습니다. 호텔 전체가 깨끗하고 룸메이드분 청도도 만족했습니다.

카운터 직원분들이 무뚝뚝합니다. 객실이 좀 비싸요.

Good location and modern. Comfortable bed.

Good location and modern. Comfortable bed.

Air conditioning is not great. Didn't really cool the room and it wasn't particularly hot outside so no excuses.