Hotel Angeleno

Об отеле

Роскошные удобства и удобное расположение Отель Angeleno предлагает широкий спектр роскошных удобств, включая тренажерный зал, открытый бассейн и камин на открытом воздухе для отдыха. Гости также могут насладиться бесплатным Wi-Fi, бесплатным трансфером и ежедневным часом вина. Удобное расположение отеля между Беверли-Хиллз и Санта-Моникой делает его идеальным выбором для изучения Лос-Анджелеса. Инновационные услуги и организация обедов Гости могут воспользоваться инновационными услугами, такими как потоковая передача мультимедийных данных по Bluetooth и возможность вызвать такси Uber, счет которого будет выставлен прямо на их номер. Ресторан и лаундж West на пентхаусном уровне предлагает свежую калифорнийскую кухню с потрясающими видами на город, обеспечивая уникальный опыт обеда с новыми американскими влияниями. Бесплатный транспорт и развлечения Отель Angeleno предлагает бесплатную транспортировку к популярным достопримечательностям, таким как музей Getty Center и Университет Калифорнии - Лос-Анджелес. Гости также могут посещать ежедневные часы вина и легко пользоваться общественным транспортом для дальнейшего изучения города. Ощутите лучшее из Лос-Анджелеса в отеле Angeleno.

Удобства

• Parking
• Swimming pool

Заезд и выезд

Заезд

03:00 PM

Выезд

11:00 AM

Выберите даты в поиске, чтобы увидеть доступные номера.

Впечатления гостей

• Cleanliness10.0

  Rooms described as clean ('Chambre propre'). No major cleanliness complaints reported.

• Service5.0

  Multiple reports of poor/unwelcoming reception and very poor handling of a large credit-card hold; lack of timely response from hotel staff.

• Location10.0

  Convenient location with easy access to Beverly Hills and Santa Monica; generally praised as convenient and green, though proximity to a freeway causes traffic noise for some.

• Room Quality9.0

  Large rooms and very comfortable beds noted; negatives include noisy AC/fan, poor sound insulation and an instance of a cold shower.

• Amenities6.5

  Limited/paid amenities: mandatory valet parking with no non-valet option and expensive parking; breakfast access/procedure described as complicated.

• Value for Money8.3

  Mixed perception: some guests cited price as a pro, but expensive parking, extra charged breakfast options and unresolved payment holds reduced perceived value for others.

• Food and Beverage7.0

  Breakfast frequently criticized (limited continental allowance, 'awful' free breakfast, complicated claiming); paid hot breakfast described as good but costly.

• Overall Experience6.6

  Overall mixed-to-negative: location and room positives overshadowed by service failures, noise issues and payment/parking frustrations; several guests described stays as 'very disappointing.'

Отзывы гостей

Chambre propre, literie très confortable.

Chambre propre, literie très confortable.

Petit déjeuner continental pour 2 personnes uniquement même si vous êtes 4. (Croissant+jus d'orange ou café + salade de fruit ou yoghurt muesli) en supplément petit dej sale entre 20 et 25$ mais très bon et copieux. Parking avec valets en supplément obligatoire.

Good location, easy access to Beverly Hills and Santa Monica. Microlocation also ok, even though near a freeway, is green and not loud

Good location, easy access to Beverly Hills and Santa Monica. Microlocation also ok, even though near a freeway, is green and not loud

A really unwelcoming receptionist who seemed to put in all efforts to make our check-in difficult, noisy AC (had some malfunction so generated loud sound when working). Very poor sound insulation.

Room, large bed, colour scheme,

Room, large bed, colour scheme,

No option for non-valet parking, complicated procedure for claiming breakfast (having to go downstairs and then back up, wait in line etc.). shower was cold on second day.

Extremely disappointing experience – $1,000+ tied up and no proper response I stayed at Hotel Angeleno from October 15 to 16, booked through Booking.com, and my experience with the hotel’s payment handling and customer service has been extremely frustrating. More than $550 USD was charged to my credit card, and an additional hold of over $500 USD has remained on my card for two weeks. I have repeatedly tried to resolve this issue by contacting the hotel through Booking.com, emailing every available email address I could find, and reaching out through social media. Despite all these efforts, I have still not received a satisfactory explanation or a proper resolution. Having more than $1,000 USD charged or tied up on my credit card following a one-night stay, without a clear explanation of the transactions, is completely unacceptable. I understand that hotels may require security deposits, but guests deserve transparency, timely communication, and the prompt release of funds when a hold is no longer justified. The lack of response is just as disappointing as the payment situation itself. I have travelled extensively and stayed at hotels around the world, but I have never had to spend so much time chasing a hotel simply to understand what has happened to my money. I am requesting a full explanation of both transactions, the immediate release of the outstanding hold, and a refund of any charges that cannot be properly justified. Based on my experience, I strongly recommend that anyone considering staying here clarify the deposit and payment policy in advance and monitor their credit card carefully. Until the hotel takes responsibility for resolving this matter, I cannot recommend Hotel Angeleno. A hotel should not leave its guests chasing answers about hundreds of dollars for weeks after checkout.