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Toronto, CA
Sheraton Centre Toronto Hotel
123 Queen St W
4 stars · Guest score 8.5/10
About this hotel
Luxurious Downtown Toronto Stay Upscale Amenities : Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43rd floor Club Lounge. Elegant Guest Rooms : Relax in spacious rooms featuring a mahogany work desk, marble bathrooms, a flat-screen TV with in-room movies, and a coffee maker. Convenient Location : Explore Toronto with ease as the hotel is a stone's throw away from Nathan Phillips Square and CF Toronto Eaton Centre, and within walking distance of major attractions like the Metro Toronto Convention Centre and the Air Canada Centre. Ready to experience luxury in the heart of Toronto? Book your stay at the Sheraton Centre Toronto Hotel now.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Heated pool
- Rooftop pool
- Fence around pool
All 92 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Kids' club
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
What's nearby
- CN Tower0.9 km
- CF Toronto Eaton Centre0.1 km
- Ripley's Aquarium of Canada1.0 km
- Art Gallery of Ontario (AGO)1.0 km
- St. Lawrence Market1.2 km
- Toronto Islands (access via Jack Layton Ferry Terminal)1.3 km
- Distillery Historic District2.1 km
- Royal Ontario Museum (ROM)3.0 km
- Union Station0.6 km
- Toronto Pearson International Airport (YYZ)22 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
The rooms were clean every day.
- Service9.1
The staff were friendly, knowledgeable, and helpful.
- Location9.1
The location is excellent with many nearby amenities.
- Room Quality8.5
Rooms are spacious and very comfortable.
- Amenities8.1
Facilities and services are good, but some amenities may not meet expectations.
- Value for Money8.5
The price is reasonable given the location and service.
- Food and Beverage7.6
Food was fine but breakfast options were limited.
- Overall Experience8.6
Overall, a great stay with minor issues.
Guest reviews
Great location and very friendly staff. The amenities were excellent.
Great location and very friendly staff. The amenities were excellent.
Breakfast is not worth for the price e they charge, most of the items are not available.
Breakfast is not worth for the price e they charge, most of the items are not available.
Nothing
The location is perfect
The location is perfect
Very few breakfast options
It is a very large hotel in a perfect location. You can reach quite a lot on foot. The pool was also great.
It is a very large hotel in a perfect location. You can reach quite a lot on foot. The pool was also great.
Excellent location which is just across the city hall. They didn't clean my room at all. No one answered the phone from the cleaning service. The front desk provided a small discount by the end. Overall it was a pleasure.
Excellent location which is just across the city hall. They didn't clean my room at all. No one answered the phone from the cleaning service. The front desk provided a small discount by the end. Overall it was a pleasure.
Location was great close to everything Staff were very welcoming Room was very comfortable
Location was great close to everything Staff were very welcoming Room was very comfortable
Didn’t have a hot tub