1 / 81
New Orleans, US
Sheraton New Orleans Hotel
500 Canal St
4 stars · Guest score 8.2/10
About this hotel
Prime Location in New Orleans: Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement. Exciting Amenities: Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night. Delightful Dining Options: Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away. Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!
Facilities
- Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Accessible parking
- Rooftop pool
All 73 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Minimarket on site
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Vending machine - snacks
- Kid-friendly buffet
- Higher level toilet
- Paid WiFi
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
- Live music/performance
- Broadcast Live sport events
- Temporary art galleries
- Happy hour
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
What's nearby
- French Quarter0.5 km
- Bourbon Street0.4 km
- Audubon Aquarium of the Americas0.4 km
- The National WWII Museum1.0 km
- Caesars Superdome (Mercedes‑Benz Superdome)1.7 km
- Riverwalk Marketplace0.1 km
- New Orleans Union Passenger Terminal (Amtrak)0.9 km
- Louis Armstrong New Orleans International Airport (MSY)19 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.4
There was extensive water damage and strong odors, which negatively impacted cleanliness.
- Service9.4
The hotel staff was fantastic and helpful, enhancing the service experience.
- Location9.4
Fantastic location, close to Bourbon Street and other attractions.
- Room Quality7.4
Complaints about bed quality and issues due to water damage.
- Amenities6.9
Limited amenities such as no parking available and complaints about elevators.
- Value for Money7.9
High price for the quality experienced, especially concerning parking and room features.
- Food and Beverage8.9
Breakfast had a wide selection, contributing positively to the experience.
- Overall Experience8.4
A mixed experience, with positive location and service overshadowed by significant issues.