Prime Location
Adjacent to Grand Central Terminal, providing easy access to Times Square, Bryant Park, and other major attractions.
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New York, US
Hyatt Grand Central New York
109 East 42nd Street
4 stars · Guest score 7.3/10
About this hotel
Convenient Location Located adjacent to Grand Central Terminal, the Hyatt Grand Central New York offers easy access to major attractions like Times Square and Bryant Park. Luxurious Amenities Indulge in the comfort of rooms equipped with a flat-screen TV, iPod docking station, work desk, and seating area. Enjoy onsite dining at the New York Central Bar, a 24/7 StayFit fitness center, and the convenience of an on-site Market for on-the-go meals. Exceptional Service Let our concierge staff enhance your stay by assisting with sightseeing plans and securing tickets to Broadway shows. With a train shuttle service available to Times Square subway station, exploring the city is a breeze. Book your stay at the Hyatt Grand Central New York for a memorable and convenient New York City experience.
Highlights
Exceptional Service
Our concierge team offers personalized assistance, sightseeing help, and Broadway ticket arrangements for a seamless stay.
Luxurious Amenities
Enjoy onsite dining at the New York Central Bar, a 24/7 fitness center, and in-room comforts like flat-screen TVs and work desks.
Facilities
- Parking
- Valet parking
- Private parking
- Parking garage
All 59 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Kid meals
- ATM/cash machine on site
- Vending machine - drinks
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Accessibility
77.29 accessibility score
- Level entrance
- Hearing-accessible reception
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Accessible lifts
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
- Visually accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.1
The room was clean, but some maintenance issues were noted.
- Service8.1
Service was described as average, with specific issues like lack of room service.
- Location9.1
Multiple reviews praised the hotel's location as excellent for accessing major attractions.
- Room Quality8.1
Rooms were described as nice and of decent size, though some were older.
- Amenities6.6
Amenities were inadequate, lacking basics such as a coffee station and restaurant options.
- Value for Money6.6
Overall value perception is low due to high prices for the level of service and amenities.
- Food and Beverage5.6
Limited food options were mentioned, with no restaurant and lack of food in the marketplace.
- Overall Experience7.1
Overall enjoyment was mixed; the location was great but many service flaws were highlighted.
Guest reviews
Being in center of city and accessibility
Being in center of city and accessibility
The price, the lack of amenities, the additional cost for every service like keeping luggage after check out, reservation requirement and not refunding on time...the reserved amount....upon check out...too dark reception area, no clear view...
Comfortable room
Comfortable room
Very small and bad bathroom - poorly equipped. Smaller box curtain wets the entire bathroom. Front of the hotel dirty, homeless people.
Room and Location were excellent .
Room and Location were excellent .