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San Francisco, US
Kimpton Alton Fisherman's Wharf by IHG
2700 Jones Street
4 stars · Guest score 8.5/10
About this hotel
Luxurious Accommodations Indulge in our spacious guestrooms featuring custom mattresses, luxury bath amenities, plush robes, and Smart TV's with guest streaming. Nespresso machines available upon request for that perfect morning brew. Eco-Friendly Amenities Experience sustainability at its finest with our eco-friendly practices. Enjoy access to our 24-hour fitness center, including a Peloton room, to keep up with your workout routine while reducing your carbon footprint. Award-Winning Dining Savor the flavors of the James Beard nominated Abacá, a contemporary Filipino-California Restaurant. Recently named to the NY Times 2022 Best Restaurant List, it's a culinary experience not to be missed. Swing by Abacá Bar for a delightful selection of drinks and bar bites. Book now to experience the perfect blend of luxury, sustainability, and culinary excellence at Kimpton Alton Hotel.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
- Pet bowls
- Pet basket
All 63 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Facilities for disabled guests
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Board games/puzzles
- Wheelchair accessible
- Allergy-free room
- ATM/cash machine on site
- Toilet with grab rails
- Public transport tickets
- Lower bathroom sink
- Higher level toilet
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
- Bike tours
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Overall cleanliness is generally good, but specifically mentioned as needing improvements in certain areas.
- Service8.3
Some negative experiences with staff noted, but exceptions with helpful staff were highlighted.
- Location9.3
Great location consistently appreciated by guests.
- Room Quality9.3
Rooms are described as lovely, clean, and comfortable.
- Amenities8.8
Standard amenities noted, but some guests suggested additional food options.
- Value for Money7.8
Concerns were raised regarding value, especially with extra fees for services.
- Food and Beverage7.8
Mixed feelings on food options; a few guests recommended local cafes instead.
- Overall Experience8.8
Guests generally had a positive experience, though with noted areas needing improvement.
Guest reviews
Location
Location
During our stay at the end of August 2026, we reported to the manager that our items were likely stolen from my suitcase with a detailed description of the missing items. Later that day, the manager informed us that he had asked the cleaners and they did not take anything. The next day, we were out all day in the city, and when we returned, I found the stolen items returned under the items in the suitcase. We reported it again at the reception. They said they would investigate who took and returned it. But they did not inform us before our departure. In all the years of traveling and visiting more than 40 countries, such a thing has never happened to us. I regret that no one has addressed this situation with us. So !!! BEWARE OF YOUR BELONGINGS IN THIS HOTEL !! How can someone rummage through your personal belongings in a suitcase, take something from there, and then rummage through it again the next day to return it, apparently having heard that things were being searched for and returned it just to be safe 😪😪😮😮
Clean and helpful staff.
Clean and helpful staff.
Advertised as Bay view. We could see only a miniscule area of water, some unattractive harbour buildings and a car park.
Beautiful property! Comfy beds!
Beautiful property! Comfy beds!
Nothing