Prime Location
Just 1.3 km from CityCentre Plaza, near Memorial Park and Houston Arboretum, offering easy access to popular attractions and vibrant neighborhoods.
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Houston, US
Holiday Inn Express & Suites Memorial – CityCentre by IHG
10500 Katy Freeway
3 stars · Guest score 8.8/10
About this hotel
Modern Amenities and Services Holiday Inn Express & Suites Memorial – CityCentre offers air-conditioned rooms with essential amenities like a coffee machine and a flat-screen TV. Guests can enjoy free WiFi, a fitness centre, and a 24-hour front desk for convenience. Relaxation and Recreation Unwind by the outdoor swimming pool or stay active in the fitness centre. The hotel also features a shared lounge and a restaurant for guests to socialize and dine. Convenient Location Situated just 1.3 km from CityCentre Plaza, this IHG Hotel is near popular attractions like Memorial Park and Houston Arboretum. With free parking and easy access to the airport, it's the perfect choice for both leisure and business travelers. Book your stay at Holiday Inn Express & Suites Memorial – CityCentre for a comfortable and enjoyable experience in Houston.
Highlights
Guest Comfort & Service
Enjoy air-conditioned rooms with essential amenities, a 24-hour front desk, and complimentary WiFi for a seamless and relaxing stay.
Amenities & Dining
Unwind by the outdoor pool, stay active in the fitness centre, and socialize in the shared lounge or dine at the on-site restaurant.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Fence around pool
All 70 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Sun umbrellas
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- Space Center Houston (NASA visitor center)40 km
- CityCentre (mixed-use retail & entertainment district)0.5 km
- Memorial Park3.5 km
- The Galleria (shopping mall)4.8 km
- Houston Museum of Natural Science13 km
- Museum of Fine Arts, Houston (MFAH)13 km
- Downtown Houston (Theatre District, Discovery Green, business core)18 km
- William P. Hobby Airport (HOU)34 km
- George Bush Intercontinental Airport (IAH)42 km
- Gerald D. Hines Waterwall Park (The Waterwall)4.7 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.5
Several reviews indicate cleanliness issues; some rooms were not clean as expected.
- Service9.2
Most reviews highlight friendly and helpful staff, though there were a few negative experiences.
- Location9.3
Many guests praised the location as convenient and perfect for their needs.
- Room Quality8.6
General satisfaction with room quality, though some furnishings need updating.
- Amenities8.8
Standard hotel amenities, with some variety in breakfast options; generally satisfactory.
- Value for Money9.0
Considered fair pricing given the location and overall experience.
- Food and Beverage8.3
Limited breakfast options and mixed quality in food offerings; some guests expressed disappointment.
- Overall Experience8.8
Despite some issues, many guests enjoyed their stay and would return.
Guest reviews
Close to Citycentre clean and proper Accommodation breakfast is ok.
Close to Citycentre clean and proper Accommodation breakfast is ok.
I’ll need a car to go to Citycentre
Location , rooms, pool
Location , rooms, pool
Same food for breakfast everyday.
Coffee was great and food selections were great!
Coffee was great and food selections were great!
Nothing we disliked
The staff are great. There was no electricity in the morning. The light went off around 7:30am . I could not get breakfast or shower that morning. I was told they will give me part of the payment back. I left the facility around 1 pm with no shower cos there was no water. Though I was told they sent a memo which I did not receive any.
The staff are great. There was no electricity in the morning. The light went off around 7:30am . I could not get breakfast or shower that morning. I was told they will give me part of the payment back. I left the facility around 1 pm with no shower cos there was no water. Though I was told they sent a memo which I did not receive any.
The property is great but the whole light been cut off in the morning is really disgusting . I forgot my Laptop and phone sockets and was told they could not find it.