Nearby Attractions & Vibe
Steps from the Chicago Riverwalk, Magnificent Mile, Millennium Park, and more, the hotel places you in the heart of downtown energy with lake views nearby.
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Chicago, US
Swissotel Chicago
323 E Wacker Dr
4 stars · Guest score 8.6/10
About this hotel
Luxurious Downtown Chicago Hotel with Stunning Lake Views Upscale Dining Options Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse. Comfortable and Functional Rooms Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort. Convenient Meeting Spaces With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events. Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!
Highlights
Service & Comfort
Guests praise attentive staff and seamless stays, with clean rooms and a welcoming atmosphere that supports a relaxing $professional stay.
Amenities & Dining
Experience upscale dining options at The Palm and Amuse, plus well-equipped rooms with modern comforts and in-room conveniences.
Facilities
- Parking
- Valet parking
- Private parking
- Parking garage
All 51 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Breakfast in the room
- Massage services
- Spa/wellness center
- Babysitting/child services
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Paid WiFi
- Fitness classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- Millennium Park (Cloud Gate / 'The Bean')0.8 km
- Willis Tower (Skydeck)1.7 km
- Chicago Riverwalk0.1 km
- Magnificent Mile (North Michigan Avenue shopping district)0.2 km
- Art Institute of Chicago1.0 km
- Navy Pier1.3 km
- Field Museum (Museum Campus)2.6 km
- O'Hare International Airport (ORD)27 km
- Chicago Theatre0.6 km
- Ogilvie Transportation Center (Metra)1.8 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Clean rooms and well-maintained facilities noted across multiple reviews.
- Service9.1
Staff received numerous mentions for exceptional service, particularly Simora and Emina.
- Location9.1
Conveniently located with easy access to attractions, highly praised by guests.
- Room Quality8.1
Generally comfortable but some rooms are dated and in need of updates.
- Amenities8.1
Standard amenities provided, though guests noted requests for additional items.
- Value for Money8.6
Reasonably priced for the location and service quality, though some felt it could improve.
- Food and Beverage8.6
Breakfast experience positively commented on; room service enjoyed.
- Overall Experience8.6
Most guests express satisfaction with their stay and express a desire to return.