London, GB

Holiday Inn London Kensington High St. by IHG

Wrights Lane

4 stars · Guest score 7.6/10

About this hotel

Prime Location Located just 2 minutes' walk from Kensington High Street, Holiday Inn London Kensington High St. offers convenience and easy access to popular attractions like Hyde Park and High Street Kensington Underground Station. Comfortable Accommodation The air-conditioned rooms are spacious and equipped with modern amenities including a satellite TV, personal safe, and tea/coffee maker. The blend of carpeted floors and wooden furniture adds a touch of elegance to the room. Dining and Leisure Indulge in a hot buffet breakfast at The Boulevard Restaurant or savor contemporary European dishes for dinner. The Lounge Bar offers a relaxed setting for drinks, light lunches, and afternoon teas. Guests can also unwind at the Spa centre and enjoy access to the gym and swimming pool for a rejuvenating experience. Book your stay at Holiday Inn London Kensington High St. for a memorable and comfortable experience.

Highlights

Prime Location Near Kensington

Steps from Kensington High Street with easy access to Hyde Park, Kensington Gardens, and nearby museums and venues.

Welcoming Service & Comfort

Hosts praise friendly, attentive staff and comfortable rooms, with a focus on convenient check-in and relaxed stays.

Dining and Spa Delights

Enjoy a hot buffet breakfast, contemporary European dinners, and access to a spa, gym, and pool for a complete retreat.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Parking garage
  • Heated pool
  • Indoor pool
All 79 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • ATM/cash machine on site
  • Hot spring bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Fruits
  • Spa/wellness center services
  • Beauty Services
  • Fitness/spa locker rooms
  • Fitness classes
  • Personal trainer
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Kensington Gardens0.4 km
  • Kensington Palace0.6 km
  • Royal Albert Hall0.7 km
  • Victoria and Albert Museum1.0 km
  • Hyde Park1.0 km
  • Natural History Museum1.1 km
  • Harrods1.2 km
  • Portobello Road Market (Notting Hill)1.6 km
  • London Heathrow Airport (LHR)19 km
  • High Street Kensington station0.2 km

Accessibility

35.71 accessibility score

  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.5

    Multiple guests reported smells and signs of mold/”muggsopp” and smoke on arrival; some rooms noted as tight/less clean feeling.

  • Service8.0

    Mixed but generally positive: several guests praised friendly, welcoming staff (Valeria called out); however there are repeated reports of inconsistent or unhelpful reception, inaccessible room service and a concierge overcharging/lying about transport.

  • Location9.0

    Consistently praised — lovely part of London, near tube and attractions, convenient for dining and transport.

  • Room Quality7.0

    Rooms described as small and a bit dated by several guests; beds noted comfortable but sink/access tight in places and occasional smoke smell reported.

  • Amenities8.0

    Spa, pool and outdoor courtyard/hidden garden were highlighted as real positives; some facilities (steam room/jacuzzi) reported not working at times.

  • Value for Money6.5

    Perceived as slightly poor value by some guests: complaints about price of breakfast, parking costs and one guest saying it was not worth the money paid.

  • Food and Beverage7.8

    Breakfast generally liked (several positive notes, e.g., 'Ottima colazione'), hotel bar praised; some issues noted with food cooling quickly and limited variety at times.

  • Overall Experience8.0

    Many guests reported enjoyable, relaxing stays with good location and facilities, though a minority experienced service or room-related issues that tempered their stay.

Guest reviews

Hotel war schnell vom U-Bahnhof High Street Kensington (Circle Line) fussläufig zu erreichen. Bussanbindung ebenfalls. Frühstück war gut, bot aber in den vier Tagen keine Abwechslung. Personal durchweg freundlich und hilfsbereit. Schwimmbad im Untergeschoß gut. Zimmer in ruhiger Lage hofseitig. Sauber.

Hotel war schnell vom U-Bahnhof High Street Kensington (Circle Line) fussläufig zu erreichen. Bussanbindung ebenfalls. Frühstück war gut, bot aber in den vier Tagen keine Abwechslung. Personal durchweg freundlich und hilfsbereit. Schwimmbad im Untergeschoß gut. Zimmer in ruhiger Lage hofseitig. Sauber.

Zimmer recht klein, aber ausreichend, Leider keine deutschen TV Sender, Hotel im Ganzen könnte demnächst eine Renovierung erfahren, z.B. Teppichböden etc. Badezimmer sehr eng, keine gute Ablagemöglichkeit am Waschbecken, Duschwand nicht dicht zum Badewannenrand. Toilettenbrille war locker. Leider keine Kleiderhacken für Jacken im Eingangsbereich. Schränke hatte wenig Einlegeböden. Preiskathegorie obere Grenze.

Jörg · 7/10
Victoria · 10/10

Location

Location

Room was not cleaned on arrival- food left in mini fridge. TV not working and despite being promised that maintenance would come and fix it they did not. Asked for single beds and given a double

Heather · 1/10
Sharon · 10/10

Great location! Staff were very hospitable

Great location! Staff were very hospitable

Rooms were quite small inside.

Laura · 9/10
Kabbanatia · 6/10
Gudrun · 7/10

Staff is excellent on property we had a few hiccups with our initial room but the staff offered us an another room. Georgina at reception is lovely her warm smile made us feel welcome and the other members of staff are equally excellent.

Staff is excellent on property we had a few hiccups with our initial room but the staff offered us an another room. Georgina at reception is lovely her warm smile made us feel welcome and the other members of staff are equally excellent.

Rooms are tight and the towels smelled abit musty

Naila · 10/10