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London, GB

Holiday Inn London Kensington High St. by IHG

Wrights Lane

4 stars · Guest score 7.6/10

About this hotel

Prime Location Located just 2 minutes' walk from Kensington High Street, Holiday Inn London Kensington High St. offers convenience and easy access to popular attractions like Hyde Park and High Street Kensington Underground Station. Comfortable Accommodation The air-conditioned rooms are spacious and equipped with modern amenities including a satellite TV, personal safe, and tea/coffee maker. The blend of carpeted floors and wooden furniture adds a touch of elegance to the room. Dining and Leisure Indulge in a hot buffet breakfast at The Boulevard Restaurant or savor contemporary European dishes for dinner. The Lounge Bar offers a relaxed setting for drinks, light lunches, and afternoon teas. Guests can also unwind at the Spa centre and enjoy access to the gym and swimming pool for a rejuvenating experience. Book your stay at Holiday Inn London Kensington High St. for a memorable and comfortable experience.

Highlights

Prime Location

Just 2 minutes from Kensington High Street, with easy access to Hyde Park and High Street Kensington Underground Station.

Comfortable Stay

Spacious, air-conditioned rooms with modern amenities, blending elegance and comfort for a relaxing experience.

Dining & Leisure

Enjoy a hot buffet breakfast, European cuisine, and unwind at the Spa, gym, and swimming pool.

Facilities

Parking
Swimming pool
Private parking
Accessible parking
Parking garage
Heated pool
Indoor pool

All 79 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Currency exchange
Non-smoking throughout
Sun terrace
Designated smoking area
Shared lounge/TV area
Concierge service
Special diet menus - on request
Wheelchair accessible
ATM/cash machine on site
Hot spring bath
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Fruits
Spa/wellness center services
Beauty Services
Fitness/spa locker rooms
Fitness classes
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

What's nearby

Kensington Gardens0.4 km
Kensington Palace0.6 km
Royal Albert Hall0.7 km
Victoria and Albert Museum1.0 km
Hyde Park1.0 km
Natural History Museum1.1 km
Harrods1.2 km
Portobello Road Market (Notting Hill)1.6 km
London Heathrow Airport (LHR)19 km
High Street Kensington station0.2 km

Accessibility

35.71 accessibility score

Cane accessible
Elderly accessible
Electric wheelchair accessible
Wheelchair accessible
Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.5
Multiple guests reported smells and signs of mold/”muggsopp” and smoke on arrival; some rooms noted as tight/less clean feeling.
Service8.0
Mixed but generally positive: several guests praised friendly, welcoming staff (Valeria called out); however there are repeated reports of inconsistent or unhelpful reception, inaccessible room service and a concierge overcharging/lying about transport.
Location9.0
Consistently praised — lovely part of London, near tube and attractions, convenient for dining and transport.
Room Quality7.0
Rooms described as small and a bit dated by several guests; beds noted comfortable but sink/access tight in places and occasional smoke smell reported.
Amenities8.0
Spa, pool and outdoor courtyard/hidden garden were highlighted as real positives; some facilities (steam room/jacuzzi) reported not working at times.
Value for Money6.5
Perceived as slightly poor value by some guests: complaints about price of breakfast, parking costs and one guest saying it was not worth the money paid.
Food and Beverage7.8
Breakfast generally liked (several positive notes, e.g., 'Ottima colazione'), hotel bar praised; some issues noted with food cooling quickly and limited variety at times.
Overall Experience8.0
Many guests reported enjoyable, relaxing stays with good location and facilities, though a minority experienced service or room-related issues that tempered their stay.

Guest reviews

Kate · 8/10

Fair
Fair
Check in is at 03.00pm until then better reserve a park bench
ANGELOS · 8/10

The facilities, cleanliness, and kindness of the staff
The facilities, cleanliness, and kindness of the staff
Noisy on the street side and between the rooms
FRANCOIS · 7/10

Very good location, good breakfast, and friendly staff. Parking is secured under the hotel which is very nice. The hotel is also very close to an underground station.
Very good location, good breakfast, and friendly staff. Parking is secured under the hotel which is very nice. The hotel is also very close to an underground station.
Koen · 8/10

Maxim Alexandrovich · 7/10

Everything was fine
Everything was fine
Constant problem with the room key
ĽUbomíra · 9/10

Luiza · 10/10

Great location nice facilities
Great location nice facilities
Room small, bathroom very small
tony · 6/10