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Palermo, IT
NH Palermo
Foro Umberto I, 22/B
4 stars · Guest score 8.2/10
About this hotel
Stunning Seafront Location NH Palermo boasts a prime position overlooking the Gulf of Palermo and the adjacent botanic gardens. The elegant rooms offer views of the sea or garden, each equipped with modern amenities for a comfortable stay. Delicious Dining Options Guests can enjoy buffet-style breakfast with fresh fruits at the I Paladini restaurant. The restaurant also offers a diverse menu featuring Sicilian, Italian, and international cuisines. Special meals for vegetarians and children are available, ensuring a delightful dining experience for all. Convenient Surroundings Located near Palermo Central Train Station and the port for ferries to Italy's mainland, NH Palermo provides easy access to transportation. Additionally, the hotel's proximity to various bars, restaurants, and shops allows guests to explore the vibrant surroundings effortlessly. Ready to experience luxury by the sea? Book your stay at NH Palermo now!
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Outdoor pool - seasonal
All 60 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Snack bar
- Outdoor furniture
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Generally praised as modern and clean (daily room servicing, clean pool towels) though isolated issues noted (ants in pool area, some bathroom maintenance concerns in a junior suite).
- Service9.0
Consistently strong: multiple comments about friendly, helpful reception, waiters and cleaning staff (upgrades, extra attention at breakfast). A few mentions of some staff being rude or slow at the bar but overall service is a highlight.
- Location9.1
Very positively mentioned: walking distance to town/markets, edge of historic centre and good sea views; several reviewers call location ideal for Palermo.
- Room Quality7.6
Mixed: some rooms modern with sea-view balconies, others described as small or ageing; issues include bed firmness (resolved with topper) and occasional desire for balconies.
- Amenities8.1
Strong pool and restaurant facilities praised, free and paid parking available; downsides include overcrowded pool loungers (shared with another hotel) and an aircon that struggled in some rooms.
- Value for Money6.6
Repeated concerns about price: expensive poolside drinks/food, beers seen as pricey and an overall sentiment by some that price does not match quality.
- Food and Beverage8.7
Generally favourable: breakfasts described as excellent and beautiful, on-site restaurant praised (good fish); however poolside food/drinks noted as expensive.
- Overall Experience8.2
Mostly positive overall: excellent staff, good location and enjoyable pool/grounds for many guests, tempered by occasional service inconsistencies, crowding at the pool and value concerns.
Guest reviews
Everything
Everything
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Location and the friendliness and willingness of the staff
Location and the friendliness and willingness of the staff
n/a
Hotel was clean, nice room. Extortionate drink prices, ripping guests off at 10 euro a pint
Hotel was clean, nice room. Extortionate drink prices, ripping guests off at 10 euro a pint
High bar bill