Prime Location
Situated on Orchard Road, the hotel is close to shopping, Botanic Gardens, and the Orchard Boulevard MRT Station for easy city exploration.
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Singapore, SG
JEN Singapore Tanglin by Shangri-La
1A Cuscaden Road
4 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodation and Convenient Location JEN Singapore Tanglin by Shangri-La offers a luxurious stay in the heart of Orchard Road, just steps away from the Orchard Boulevard MRT Station. Enjoy stunning views of the city or lush gardens from well-appointed rooms featuring modern amenities like satellite TV and free internet access. Relaxation and Wellness Facilities Unwind in style at the hotel's outdoor swimming pool, spa, sauna, and steam rooms. Indulge in rejuvenating massage treatments or take advantage of the business center and laundry services for a hassle-free stay. Culinary Delights and Shopping Convenience Savor local delicacies at Ah Hoi's Kitchen or opt for an all-day buffet at J65. With Tanglin Mall at your doorstep and proximity to Botanic Gardens and major shopping centers, JEN Singapore Tanglin ensures a perfect blend of relaxation and convenience. Book now for an unforgettable stay at JEN Singapore Tanglin by Shangri-La!
Highlights
Guest Comfort & Service
Enjoy well-appointed rooms with modern amenities, along with relaxing wellness facilities including a pool, spa, sauna, and steam rooms.
Dining & Amenities
Savor local delicacies at Ah Hoi's Kitchen, indulge in buffet options at J65, and benefit from amenities like a business center and laundry services.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
- Pool bar
- Pool cover
All 74 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Lockers
- Kid-friendly buffet
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Some reviews mentioned issues with cleanliness, particularly with the room floors not being wiped.
- Service9.1
Staff were frequently described as friendly and accommodating.
- Location9.1
Multiple reviews praised the central location and easy access to public transport.
- Room Quality8.6
Rooms were mostly described as clean and comfortable, though some noted basic facilities.
- Amenities8.6
Good selection of amenities including pool, gym, and easy shopping access.
- Value for Money8.6
The hotel offers reasonable pricing relative to its facilities and services.
- Food and Beverage8.1
Breakfast options were highlighted positively, though some mentioned limited variety as a downside.
- Overall Experience8.6
Overall satisfaction was high, with many positive comments about their stay.
Guest reviews
Everythinf
Everythinf
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There were many choices for breakfast. There were no particular issues.
There were many choices for breakfast. There were no particular issues.
The floor in the room was not cleaned, and there were many hairs and dust, making it dirty. Other than that, it was clean.