Park Plaza Victoria Amsterdam

About this hotel

Historical Building & Prime Location Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions. Well-Appointed Guest Rooms The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests. Culinary Delights & Dining Experience Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance. Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Highlights

Facilities

• Swimming pool
• Indoor pool
• Pet bowls
• Pet basket

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

What's nearby

• Amsterdam Canal Belt (Grachtengordel)0.6 km
• Anne Frank House1.2 km
• Rijksmuseum1.9 km
• De Wallen (Red Light District)0.2 km
• Royal Palace (Paleis op de Dam)0.3 km
• Jordaan district1.1 km
• Van Gogh Museum2.0 km
• Vondelpark2.4 km
• Amsterdam Centraal0.1 km
• Amsterdam Airport Schiphol (AMS)11 km

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.8

  There were reports of rooms not being cleaned properly, which impacted the overall perception.

• Service8.8

  Most staff were friendly and helpful, though one staff member received criticism for poor customer service.

• Location9.3

  The hotel is centrally located with good proximity to major attractions.

• Room Quality7.3

  Some rooms felt soulless and had noise issues due to location.

• Amenities9.3

  Facilities like the swimming pool and breakfast were highly praised.

• Value for Money8.3

  The amenities and quality of service justifies the overall cost.

• Food and Beverage9.3

  The food quality received excellent reviews, particularly the breakfast options.

• Overall Experience8.8

  Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.

Guest reviews

Location and great bar

Location and great bar

Nothing

The location of the hotel could not be better. It was across from the train station from where you could go everywhere. The beds were very comfortable. The room and the bathroom were modern. The buffet breakfast offered a wide selection of delicious breakfast entrees. Custom made omelettes and fresh croissants were available. The coffee was excellent.

The location of the hotel could not be better. It was across from the train station from where you could go everywhere. The beds were very comfortable. The room and the bathroom were modern. The buffet breakfast offered a wide selection of delicious breakfast entrees. Custom made omelettes and fresh croissants were available. The coffee was excellent.

The hotel lacked a lobby so there wasn't a place to sit other than your room. Our room had 1 window, but it faced the brick of an outside wall. There was very little natural light. We reserved 4 nights and 4 breakfasts. We decided not to have the 4th breakfast and asked to be credited. The hotel manager said it was not possible because we booked through booking.com. However, after the fact, booking.com indicated that the hotel could have reimbursed us because we chose to pay the hotel directly.

Room was a nice location but as booked. But read below there were other problems.

Room was a nice location but as booked. But read below there were other problems.

1) Our room was not ready at check-in. This despite requesting an early check-in even if we had to pay. The staff at reception were RUDE. Telling us to keep checking with them. At 3 PM the room was not ready. The manager through the staff offered us a complimentary drink ticket. WOW. That would make up for a 4-hour wait after an overnight flight. 2) Concierge expecting tips. Room was not cleaned one day. The cleaning staff was not at fault they were OVER LOADED. I have traveled the world and stayed in many 4-5 star hotels. This was the worse. Expensive and no service.

Location was perfect and housekeeping was great they called me twice to check if I need any service when I passed one clean day. However there was one concern with reception when I arrived at 10 pm, the reception employee his name Faris. First he asked me to pay the remaining tax which I already paid and I show him my reservation then he gave me the worst room in the hotel which is smaller than the room I booked through booking and the smell was very bad in addition I need to use two elevators and walk all way to the end of the hotel to reach my room. However, I asked the night shift manager I think his name George and immediately he was smiling and solved the issue immediately and gave me the room I reserved. This was my third stay at this hotel and thanks again to the manager and how he absorbed my bad mood due to what happened.

Location was perfect and housekeeping was great they called me twice to check if I need any service when I passed one clean day. However there was one concern with reception when I arrived at 10 pm, the reception employee his name Faris. First he asked me to pay the remaining tax which I already paid and I show him my reservation then he gave me the worst room in the hotel which is smaller than the room I booked through booking and the smell was very bad in addition I need to use two elevators and walk all way to the end of the hotel to reach my room. However, I asked the night shift manager I think his name George and immediately he was smiling and solved the issue immediately and gave me the room I reserved. This was my third stay at this hotel and thanks again to the manager and how he absorbed my bad mood due to what happened.

Location great