Nearby Attractions & Vibe
Located in Cancun’s serene Hotel Zone, quick drives to Playa Delfines, El Rey Archaeological Zone, MUSA, La Isla Shopping Village, and more.
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Cancún, MX
The Westin Cancun Resort & Spa
Boulevard Kukulcan Km 20
4 stars · Guest score 8.2/10
About this hotel
Luxury Resort with Private Beaches: Located at the serene end of Cancun's Hotel Zone, The Westin offers exclusive white-sand beaches overlooking the Caribbean Sea and Nichupte Lagoon. Elegant Guestrooms and Dining: Indulge in modern decor and a welcoming ambiance in the bright guestrooms. Explore a diverse culinary journey at the specialty restaurants, featuring everything from authentic Mexican dishes to fresh seafood, all while enjoying stunning sea views. Premium Amenities and Activities: Unwind on the private beach, take a dip in one of the 4 outdoor pools, or treat yourself at the Heavenly Spa. With an array of leisure activities like surfing, tennis, and golf, The Westin ensures a memorable Cancun escape. Book now for an unforgettable experience at The Westin and create lasting memories in Cancun.
Highlights
Service & Comfort
Guest-facing staff are praised for helpful, welcoming service that enhances a relaxing stay.
Amenities & Dining
Private beach access, four outdoor pools, Heavenly Spa, and a diverse culinary journey with sea views in select restaurants.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
- Pool bar
All 70 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Diving
- Massage services
- Packed lunches
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Solarium
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- ATM/cash machine on site
- Water sport facilities on site
- Private beach area
- Kids' club
- Sun loungers or beach chairs
- Spa/wellness center services
- Steam room
- Beauty Services
- Tennis equipment
- Fitness classes
- Beach
- Staff adhere to local safety protocols
- Cashless payment available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- 24-hour security
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 10:00 AM
What's nearby
- Chichén Itzá (Mayan Ruins)180 km
- Playa Delfines (public beach & Cancún sign)2.0 km
- MUSA (Cancún Underwater Museum)6.0 km
- La Isla Shopping Village6.0 km
- Isla Mujeres — Playa Norte12 km
- Cancún International Airport (CUN)18 km
- Tulum Archaeological Zone120 km
- El Rey Archaeological Zone3.0 km
- Central de Autobuses (Cancún Bus Terminal)13 km
- Mercado 28 (artisan market)14 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Some reviews highlight issues like insufficient room cleaning and a cockroach sighting.
- Service9.3
Multiple reviews praised the staff's helpfulness and positive interactions during the stay.
- Location9.3
Reviews consistently mention the excellent location close to attractions and the beach.
- Room Quality7.2
Complaints about dated rooms, discomfort, and specific issues such as ventilation and broken lamps.
- Amenities8.3
Good amenities like pools and beach access, but some areas under renovation were noted.
- Value for Money7.7
Issues with high restaurant prices and quality of food negatively impacted perceived value.
- Food and Beverage7.3
Complaints about restaurant quality and breakfast options were significant.
- Overall Experience8.8
Overall pleasant experiences despite some specific issues impacting ratings in other categories.
Guest reviews
todo
todo
ya no hay playa
De faciliteiten en daarmee bedoel ik voornamelijk de gym
De faciliteiten en daarmee bedoel ik voornamelijk de gym
Dat ik niet langer kon blijven
amazed at the service especially, Amalia of housekeeping & Fernando of Front desk & Martin of Bell Service
amazed at the service especially, Amalia of housekeeping & Fernando of Front desk & Martin of Bell Service
1) bed too high even for tall person, more so for senior. Beds very comfy BUT
Nice hotel the staff was really nice and my daughter love the stuff for practice surf I don’t remember the name but was really nice
Nice hotel the staff was really nice and my daughter love the stuff for practice surf I don’t remember the name but was really nice