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Tulum, MX
Kanan Tulum Hotel & Spa Adults Only Playground
Carretera Tulum-Boca Paila
Independent hotel · Guest score 8/10
About this hotel
Eco-Friendly Oasis Amidst the Mayan Jungle Luxurious Spa Experience : Immerse yourself in relaxation at Kumaru Spa with organic services. Gastronomic Delights and Entertainment : Enjoy locally sourced dining, cocktails at the pool bar, and music events at the beach club. Adventure at Your Doorstep : Explore the Caribbean Sea and nearby attractions like Mayan ruins and cenotes. Experience the enchanting blend of nature and luxury at Kanan Tulum. Book now for an unforgettable adults-only escape in Tulum.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
All 91 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Garden
- Pets allowed
- Luggage storage
- Fishing
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Hot tub/Jacuzzi
- Car hire
- Diving
- Massage services
- Windsurfing
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Special diet menus - on request
- Snack bar
- Private beach area
- Adult only
- Outdoor furniture
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Multiple reviewers explicitly note the property as clean and well kept (e.g., 'sauberes "Hotel"'). General room cleanliness is reported positively.
- Service9.5
Service repeatedly praised: staff described as attentive, polite and English-speaking; staff know menus and provided standout service for special occasions (wedding anniversary).
- Location7.5
Location is scenic and exotic with a beautiful beach and natural setting, but beach access is repeatedly compromised by sea grass/algae and some areas were not cleared, reducing practical beach enjoyment.
- Room Quality9.5
Rooms and unique 'nests' are frequently called beautiful, unique and a highlight of the property; guests found the rooms attractive and well-designed.
- Amenities6.5
Amenities mixed to negative: pool and pool bar were reported half-empty/under construction, wooden infrastructure described as past its prime and dated; some facilities closed early (beach club).
- Value for Money6.5
Multiple comments about high prices for food/drinks and unwillingness to be competitive; guests felt rates and F&B were expensive relative to condition and offerings.
- Food and Beverage7.0
Food received positive notes (excellent meal for an anniversary), but drinks/coffee criticized as expensive or poor (bad coffee, pricey drinks); overall mixed but leaning slightly positive for food quality.
- Overall Experience8.0
Overall experience is mixed: many guests love the unique, exotic design and exceptional staff, but operational issues (algae on beach, construction, dated infrastructure) and high prices tempered satisfaction.