Tulum, MX

Kanan Tulum Hotel & Spa Adults Only Playground

Carretera Tulum-Boca Paila

Independent hotel · Guest score 8/10

About this hotel

Eco-Friendly Oasis Amidst the Mayan Jungle Luxurious Spa Experience : Immerse yourself in relaxation at Kumaru Spa with organic services. Gastronomic Delights and Entertainment : Enjoy locally sourced dining, cocktails at the pool bar, and music events at the beach club. Adventure at Your Doorstep : Explore the Caribbean Sea and nearby attractions like Mayan ruins and cenotes. Experience the enchanting blend of nature and luxury at Kanan Tulum. Book now for an unforgettable adults-only escape in Tulum.

Highlights

Nearby Attractions

Explore the Caribbean Sea, Mayan ruins, and cenotes just moments from the hotel, immersing yourself in Tulum's rich natural and cultural landscape.

Relaxation & Comfort

Enjoy organic treatments at Kumaru Spa and unwind in a serene, adults-only environment designed for ultimate relaxation.

Dining & Entertainment

Savor locally sourced dishes, cocktails at the pool bar, and lively music events at the beach club for a vibrant experience.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
All 91 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
  • Terrace
  • Garden
  • Pets allowed
  • Luggage storage
  • Fishing
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Tour desk
  • Hot tub/Jacuzzi
  • Car hire
  • Diving
  • Massage services
  • Windsurfing
  • Snorkelling
  • Spa/wellness center
  • Barber/beauty shop
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Beachfront
  • Concierge service
  • Special diet menus - on request
  • Snack bar
  • Private beach area
  • Adult only
  • Outdoor furniture
  • Picnic area
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Fruits
  • Spa/wellness center services
  • Beauty Services
  • Yoga classes
  • Hair Salon Services
  • Beach
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.5

    Multiple reviewers explicitly note the property as clean and well kept (e.g., 'sauberes "Hotel"'). General room cleanliness is reported positively.

  • Service9.5

    Service repeatedly praised: staff described as attentive, polite and English-speaking; staff know menus and provided standout service for special occasions (wedding anniversary).

  • Location7.5

    Location is scenic and exotic with a beautiful beach and natural setting, but beach access is repeatedly compromised by sea grass/algae and some areas were not cleared, reducing practical beach enjoyment.

  • Room Quality9.5

    Rooms and unique 'nests' are frequently called beautiful, unique and a highlight of the property; guests found the rooms attractive and well-designed.

  • Amenities6.5

    Amenities mixed to negative: pool and pool bar were reported half-empty/under construction, wooden infrastructure described as past its prime and dated; some facilities closed early (beach club).

  • Value for Money6.5

    Multiple comments about high prices for food/drinks and unwillingness to be competitive; guests felt rates and F&B were expensive relative to condition and offerings.

  • Food and Beverage7.0

    Food received positive notes (excellent meal for an anniversary), but drinks/coffee criticized as expensive or poor (bad coffee, pricey drinks); overall mixed but leaning slightly positive for food quality.

  • Overall Experience8.0

    Overall experience is mixed: many guests love the unique, exotic design and exceptional staff, but operational issues (algae on beach, construction, dated infrastructure) and high prices tempered satisfaction.

Guest reviews

Mauwa · 7/10

The location was excellent

The location was excellent

The room was dirty, dusty and had a bad smell, we had to leave after just one night

Lihi · 3/10

We loved that they welcomed our pets with much love, the whole place offers spaces for them

We loved that they welcomed our pets with much love, the whole place offers spaces for them

Everything perfect

Silva Gonzalez · 10/10
Cristina · 8/10
Thea · 7/10
Charity · 10/10

A nice, clean 'hotel'. The combination of living space and nature is very well done. The staff is nice, polite, and speak good English. The pool could use a refill. Unfortunately, the beach was not accessible to the sea due to the algae, and swimming was not possible. Nothing was cleared of the algae right in front of the hotel - unlike other beach areas. Too bad! There were certainly enough staff available who would have had the time, as it is the low season and there were hardly any guests at the hotel.

A nice, clean 'hotel'. The combination of living space and nature is very well done. The staff is nice, polite, and speak good English. The pool could use a refill. Unfortunately, the beach was not accessible to the sea due to the algae, and swimming was not possible. Nothing was cleared of the algae right in front of the hotel - unlike other beach areas. Too bad! There were certainly enough staff available who would have had the time, as it is the low season and there were hardly any guests at the hotel.

Kristina · 8/10

The rooms were great

The rooms were great

The beach was unavailable due to sea grass. They were not even trying to clear it. My understanding is it’s this way most of the year. If the beach is unavailable you would think the grounds like pool bar, etc., would be exceptionally great. It wasn’t, it was dated and nothing about the grounds made me think I wanted to stay at the property during the day. The property needs some TLC

Tina · 4/10