Nearby attractions and vibe
In Santiago’s historic setting, Almacruz sits at San Antonio 65 with top-notch location scores and access to cultural tours, plus easy strolls to local sights.
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Santiago, CL
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
San Antonio 65
4 stars · Guest score 8.3/10
About this hotel
Historic Setting and Unique Features Almacruz Hotel y Centro de Convenciones (Ex Galerías) welcomes you to a historic setting in Santiago city. Explore the outdoor swimming pool on the 6th floor, a wine cellar, and enjoy cultural tours. Comfort and Amenities Experience comfort in every room with heating, air conditioning, and sound-proof double-pane windows. Each room is equipped with a work desk and cable TV for your convenience. Fine Dining and Relaxation Indulge in Chilean cuisine at the Vichuquén Restaurant, known for its exquisite dishes and wine selection. After a long day, unwind at the Make Make Bar with pool views, offering a perfect setting to relax and enjoy your stay. Book your stay at Almacruz Hotel y Centro de Convenciones (Ex Galerías) for a memorable experience in Santiago.
Highlights
Service and comfort
Staff are praised for attentiveness and overall guest comfort, with well-equipped rooms featuring air conditioning, work desks, and free WiFi.
Distinctive dining and pool
Experience Chilean cuisine at Vichuquén Restaurant and unwind at Make Make Bar, while enjoying outdoor pool views on the 6th floor.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Parking garage
All 72 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Tour/class on local culture
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.4
Some reviews mention poor cleanliness, especially in hallways and common areas.
- Service9.3
Overall positive feedback about staff attentiveness, though there are some complaints about specific incidents.
- Location9.4
Several reviews highlight the excellent location, particularly in relation to attractions.
- Room Quality8.3
Generally spacious and comfortable rooms, but issues with shower pressure noted.
- Amenities8.4
Good amenities are mentioned, but some are not well maintained.
- Value for Money7.8
Mixed feedback on pricing, with concerns about additional charges compared to local restaurants.
- Food and Beverage7.4
Some complaints regarding the quality and variety of food options.
- Overall Experience8.3
Varied experiences with some positive aspects, but significant issues were raised.
Guest reviews
Espectacular todo !!!
Espectacular todo !!!
La ubicación
La ubicación
Que los baños colectivos y pisina no estaban habilitados
las intalaciones del hotel y la atención muy buenas
las intalaciones del hotel y la atención muy buenas
el estacionamiento esta muy alejado en un lugar muy peligroso , fue muy complicado regresar al hotel en la noche
LA SABANA DE LA CAMA
LA SABANA DE LA CAMA
el baño estaba tapado, insalubre y sin pintar. El revestimiento de la ducha estaba con hongos la loza de la ducha estaba desprendida, con fisura y el cemento en bruto. La habitación no tiene luz natural las ventanas están tapadas por una pared
Atendimento e café da manhã Funcionários ótimos profissionais!
Atendimento e café da manhã Funcionários ótimos profissionais!
La comida en el restaurante
La comida en el restaurante
Podrían mejorar las instalaciones
La ubicacion
La ubicacion
La cama no era tan comoda, nunca encontre el control de la television y las instalaciones se ven un poco deterioradas