Brussels, BE

Hotel Floris Arlequin Grand-Place

Rue De La Fourche 17/19

3 stars · Guest score 7.7/10

About this hotel

Central Location in Brussels Floris Hotel Arlequin Grand Place is conveniently located in a pedestrian area, just 200 meters from the iconic Grand Place. Modern Comforts and Amenities Enjoy a comfortable stay in our air-conditioned guest rooms equipped with flat-screen TVs and complimentary WiFi. Free Extras and Nearby Attractions Guests can take advantage of complimentary services including a map of Brussels and access to the hotel's fitness center. Explore nearby attractions like the famous Manneken Pis statue and easy access to De Brouckère metro station within a 2-minute walk. Book your stay at Floris Hotel Arlequin Grand Place now and experience the best of Brussels!

Highlights

Central Brussels Location

Just 200 meters from the Grand Place, enjoy easy access to iconic attractions and the vibrant neighborhood of Brussels.

Comfortable Guest Experience

Relax in air-conditioned rooms with flat-screen TVs and complimentary WiFi, ensuring a comfortable stay.

Convenient Amenities

Take advantage of free Brussels maps, access to the fitness center, and nearby attractions like Manneken Pis.

Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Shared lounge/TV area
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 11:30 PM
Check-out
11:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    Issues with cleanliness mentioned such as dirty carpets and hair on the floor.

  • Service8.8

    The staff is described as charming and helpful, which enhances the overall experience.

  • Location9.3

    Exceptional locations noted multiple times, very close to main attractions.

  • Room Quality6.2

    Several mentions of rooms being old or in need of renovation.

  • Amenities7.3

    Amenities are average, with mentions of room features that need updates.

  • Value for Money7.2

    Mixed feelings; some felt it was good value, others think improvements are needed.

  • Food and Beverage8.3

    Breakfast is reported as good, enhancing satisfaction.

  • Overall Experience7.8

    Overall positive experience but marred by some cleanliness and room quality issues.

Guest reviews

Centrally located. The place is good overall and fine for a stay. Nearby train and bus station and metro accessibility, food options etc are a plus. The property appears to be under renovation or construction, which might explain the setup; hopefully, the work is finished soon.

Centrally located. The place is good overall and fine for a stay. Nearby train and bus station and metro accessibility, food options etc are a plus. The property appears to be under renovation or construction, which might explain the setup; hopefully, the work is finished soon.

Accessibility is a significant issue. It was not revealed in advance that two of the beds were placed in an elevated area within the single room. Reaching those two beds requires using a staircase, making it poorly accessible for older people.

karthick840 · 7/10

Located right in the center of the action.

Located right in the center of the action.

Smoking is prohibited in the hotel, and the cigarette smell in the room was very strong, there were cigarette butts on the terrace. The elevator did not work at 7 AM, I had to carry the suitcases down the stairs.

Rodríguez · 7/10

Location, clean bedding, and shower. Friendly staff and great breakfast.

Location, clean bedding, and shower. Friendly staff and great breakfast.

There was ongoing construction which made it messy and unsafe (rickety elevator, broken window, stairwell construction materials, etc.). There was a large loose piece of plastic flapping on the roof outside causing a lot of noise, and the carpet was not clean.

Sabine · 6/10

Excellent location

Excellent location

Nataildo · 8/10
Valérie · 8/10
Emilly · 5/10
Maria Teresa · 8/10

The jackhammer at 7 AM. The reception does not match the rest of the hotel! The advertised promises do not meet customer expectations...

The jackhammer at 7 AM. The reception does not match the rest of the hotel! The advertised promises do not meet customer expectations...

The noise early in the morning due to the construction work... Customers are not properly informed!

Thomas · 5/10