1 / 133
Chicago, US
Sheraton Grand Chicago Riverwalk
301 E North Water St
4 stars · Guest score 8.2/10
About this hotel
Stunning Views and Dining Options Overlooking the river and city skyline, Sheraton Grand Chicago offers a picturesque backdrop for your stay. With 5 restaurants and bars on-site, including Shula’s Steak House and Chicago Burger Company, culinary delights await. Convenient Amenities Enjoy a comfortable stay with a 47" cable TV, minibar, fitness centre, and business centre at your disposal. Whether you're here for business or leisure, Sheraton Grand Chicago ensures your needs are met. Prime Location Located just a short walk from Navy Pier, Millennium Park, and Michigan Avenue, this hotel puts you in the heart of Chicago's vibrant scene. Explore the city with ease, from luxurious shops to cultural attractions. Experience the best of Chicago at Sheraton Grand Chicago - book your stay now!
Facilities
- Parking
- Swimming pool
- Valet parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Sun terrace
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Vending machine - drinks
- Toilet with grab rails
- Public transport tickets
- Vending machine - snacks
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Fruits
- Fitness classes
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Pub crawls
- Movie nights
- Stand-up comedy
Check-in & checkout
- Check-in
- 04:00 PM – 12:00 AM
- Check-out
- 11:00 AM
What's nearby
- Millennium Park (Cloud Gate / The Bean)1.0 km
- Willis Tower (formerly Sears Tower)3.0 km
- The Magnificent Mile (Michigan Avenue shopping district)0.2 km
- Art Institute of Chicago1.2 km
- Navy Pier1.5 km
- Shedd Aquarium3.2 km
- O'Hare International Airport (ORD)27 km
- Chicago Riverwalk0.1 km
- 360 CHICAGO (John Hancock Center observation)0.8 km
- Chicago Union Station2.6 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.7
Some guests reported issues with room cleanliness, particularly with stained sheets.
- Service9.7
The staff was highly praised for their helpfulness and accommodating nature.
- Location9.2
Many reviews highlighted the excellent location of the hotel.
- Room Quality7.2
Several guests found the rooms outdated and not as expected.
- Amenities7.7
The pool and fitness center did not meet expectations for a 4-star hotel.
- Value for Money7.7
Some guests felt that prices were high relative to the experience.
- Food and Beverage8.2
Mixed feedback on restaurant food quality, with some dishes considered overpriced.
- Overall Experience8.2
Overall, experiences varied, but many guests enjoyed their stay.
Guest reviews
breakfast was great. Staff very friendly. food sumptuous!
breakfast was great. Staff very friendly. food sumptuous!
the location is incredible, we had access to many things just walking.
the location is incredible, we had access to many things just walking.
just price because some event around