Melbourne, AU

Novotel Melbourne On Collins

270 Collins Street

5 stars · Guest score 8.2/10

About this hotel

Luxurious Accommodations Novotel Melbourne on Collins offers beautifully appointed guest rooms and executive rooms with contemporary furniture, redesigned color schemes, and new bathroom fixtures. Each room overlooks the hotel's spectacular glass atrium or Collins Street, providing a picturesque view for guests. Convenient Location Situated in Melbourne CBD, the hotel is just a short distance from iconic attractions such as Bourke Street Mall, Melbourne Cricket Ground, and Rod Laver Arena. The proximity to the Melbourne theatre district and the National Gallery of Victoria makes it an ideal choice for leisure travelers looking to explore the city. Impressive Amenities With 9 refurbished conference and event spaces, a fully equipped business centre, restaurant, bar, and fitness centre, Novotel Melbourne on Collins ensures that guests have everything they need for a comfortable stay. The Lane Cafe & Bar offers a variety of dining options, from breakfast to dinner, along with espresso coffee and signature cocktails. Experience luxury and convenience at Novotel Melbourne on Collins. Book your stay now for an unforgettable experience.

Highlights

Prime Melbourne Location

Situated in Melbourne CBD, the hotel is close to iconic attractions like Bourke Street Mall, MCG, and the theatre district.

Comfort & Service

Enjoy beautifully appointed rooms with spectacular views, along with a fully equipped business centre and fitness facilities for a comfortable stay.

Dining & Amenities

Savor meals at Lane Cafe & Bar, and take advantage of conference spaces, a bar, and a fitness centre for a complete experience.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Heated pool
  • Indoor pool
All 69 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Sun loungers or beach chairs
  • Wine/champagne
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.5

    Multiple complaints about cleanliness and odors.

  • Service9.5

    Staff were friendly and helpful.

  • Location10.0

    Many reviews praised the fantastic location.

  • Room Quality7.5

    Some guests found the rooms too small and noisy.

  • Amenities7.0

    The pool and gym were not as expected and were reported as small.

  • Value for Money8.0

    Some guests felt it did not meet 4.5-star expectations.

  • Food and Beverage8.5

    Breakfast and dinner service were noted as good.

  • Overall Experience8.5

    General experience was good despite some negatives.

Guest reviews

Room service was prompt and tasty.

Room service was prompt and tasty.

The bath over shower had a flimsy feel- like I would fall through. Only one elevator for the entire hotel due to maintenance. View onto a garden rooftop was ugly.

Jeff · 6/10
John · 8/10
Sharon · 8/10
Meagan · 10/10

Location, restaurant.

Location, restaurant.

Room was a bit run down, few things broken. No bedside lights, no bath robes.

Martyn · 8/10
Daniel · 1/10
Clair · 8/10

The staff are lovely Location is great Very clean and comfortable

The staff are lovely Location is great Very clean and comfortable

Kerry · 9/10