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Sydney, AU
Shangri-La Sydney
176 Cumberland Street
5 stars · Guest score 8.7/10
About this hotel
Luxurious Accommodations with Stunning Views Experience waking up to unparalleled views of iconic Sydney landmarks like the Opera House and Harbour Bridge. The Shangri-La Hotel offers lavish rooms with marble bathrooms, free Wi-Fi, and plush amenities for a truly indulgent stay. Relaxation and Wellness Amenities Unwind and rejuvenate at the CHI, The Spa with a variety of body treatments and massages in private spa suites. Take advantage of the hotel's hot tub, sauna, and sun deck to enhance your relaxation experience. Culinary Delights and Entertainment Indulge in exquisite dining at the award-winning Altitude Restaurant overlooking the harbour. End your day with creative cocktails at the Blu Bar on 36, offering breathtaking views of the city skyline. Book your stay now to immerse yourself in luxury at the Shangri-La Sydney.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Parking garage
- Heated pool
- Indoor pool
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Toilet with grab rails
- Hot spring bath
- Outdoor furniture
- Wine/champagne
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Strollers
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
What's nearby
- Sydney Harbour Bridge0.5 km
- Sydney Opera House0.6 km
- The Rocks (historic district)0.1 km
- Royal Botanic Garden Sydney0.8 km
- Darling Harbour1.4 km
- Taronga Zoo2.4 km
- Bondi Beach6.8 km
- Circular Quay station0.2 km
- Museum of Contemporary Art Australia (MCA)0.2 km
- Sydney Kingsford Smith Airport (SYD)8.5 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
The bathroom is outdated and poorly designed, with water leaks. The carpet feels sticky.
- Service9.3
Check-in was chaotic and poorly managed, with long waits and confusion.
- Location10.0
While the view of Sydney Harbour is noted, it does not justify the overall experience.
- Room Quality8.3
Rooms and bathrooms are outdated, with worn finishes and fixtures.
- Amenities10.0
Standard quality for this hotel tier.
- Value for Money8.8
Overall, the experience does not reflect the star rating or luxury pricing.
- Food and Beverage6.8
The welcome plate of fruit was underwhelming and odd.
- Overall Experience8.3
Not recommended, with a desire to choose another hotel if the stay were longer.
Guest reviews
The ambiance, the service and the vibe
The ambiance, the service and the vibe
That we didn’t get to stay longer
Excellent staff service.
Excellent staff service.
N/a
Great location and view from Room
Great location and view from Room
Nothing