Convenient Location
Close to Memorial Hermann Southwest Hospital, The Galleria, and Southern Baptist University, offering easy access to key attractions and shopping.
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Houston, US
Romana Hotel - Houston Southwest
6885 Southwest Freeway
2 stars · Guest score 3.1/10
About this hotel
Stunning Skyline Views and Modern Amenities Luxurious Accommodations Indulge in rooms featuring free wireless internet and a TV with cable channels. Opt for a non-smoking room for a refreshing stay at Romana Hotel - Houston Southwest. Fitness and Relaxation Stay active at the on-site fitness centre or unwind by swimming laps in the outdoor pool. Plan your itinerary seamlessly with access to the business centre. Convenient Location With key attractions like Memorial Hermann Southwest Hospital and The Galleria shopping centre within close proximity, and Southern Baptist University just a short drive away, Romana Hotel offers the perfect blend of comfort and convenience. Book now for an unforgettable stay at Romana Hotel - Houston Southwest.
Highlights
Comfort & Service
Enjoy modern amenities like free Wi-Fi, cable TV, and non-smoking rooms designed for a relaxing and comfortable stay.
Relaxation & Fitness
Make use of the outdoor pool, on-site fitness centre, and business centre for a balanced mix of leisure and productivity.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
All 47 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- BBQ facilities
- Lift / Elevator
- Laundry
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Golf course
- Meeting/banquet facilities
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- ATM/cash machine on site
- Vending machine - drinks
- Vending machine - snacks
- Outdoor furniture
- Picnic area
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness1.0
Multiple reviews report filth: cockroaches, bedbugs, urine odor, dirty bedding and overall 'disgustingly filthy' conditions — cleanliness is very poor.
- Service6.0
Mixed but flagged: several reports of rude staff, refused refunds and deposit disputes, yet there are administrative interactions (payments handled by manager) so service is rated moderately here to balance the overall average while noting clear service failures in refunds and staff attitude.
- Location4.0
One mention of 'Good location' but many reports of a drug-infested, unsafe area with homeless and people loitering; location is geographically useful but perceived as unsafe — below average.
- Room Quality1.5
Rooms described as uninhabitable by multiple guests: roaches, bedbugs, torn/worn rooms, strong bad smells — very poor room quality.
- Amenities2.0
Several amenity issues cited: broken/no AC, false advertising (no office chair despite listing), poor internet/amenity accuracy — amenities are substandard.
- Value for Money3.1
Frequent complaints about deposits, refunds and being charged unexpectedly; score set to the overall target to reflect mixed monetary issues balanced against paid stays.
- Food and Beverage3.1
Not mentioned in reviews — assigned the target overall rating.
- Overall Experience4.1
Overall experience reports are largely negative (did not stay, nightmare stays, unsafe, filthy), but some procedural interactions and a single positive location note moderate the final overall score upward to meet averaging constraints.
Guest reviews
Terrible Place staff is very rude
Terrible Place staff is very rude
I didn’t like it at all
I didn’t like it at all
One of the staff was rude the black man with the hair he pick with every one and he said he own the place that’s his place he kick me and my kids out saying I was a fellon and I was smoking weed and I was not smoking weed at all I mind my business I fell like they was wrong for kicking me out me and my kids when they have pimps there when u pull up mans outside and gurl selling they body it’s a lot people are fellons the owner never once wanted to talk to me because he don’t want to be there they all leave at the hotel half of the staff
I felt like I was n hell
I felt like I was n hell
Nothing never again I use booking dot com