New Orleans, US

Holiday Inn Express New Orleans Downtown by IHG

334 O'Keefe Ave

3 stars · Guest score 8.1/10

About this hotel

Convenient Location Just blocks away from the vibrant French Quarter and iconic Bourbon Street, Holiday Inn Express New Orleans is the perfect base for exploring the heart of the city. Comfortable Accommodations Each guest room at Holiday Inn Express New Orleans is thoughtfully equipped with modern amenities like free Wi-Fi, a 32-inch cable TV, a coffee maker, and a work desk, ensuring a comfortable stay for every guest. Relaxing Amenities Whether you prefer to unwind by the outdoor pool, squeeze in a workout at the gym, or catch up on laundry with the on-site facilities, Holiday Inn Express New Orleans offers a variety of amenities to cater to your needs. Book your stay at Holiday Inn Express New Orleans now for a memorable and convenient New Orleans experience!

Highlights

Prime Downtown Location

Just blocks from the French Quarter and Bourbon Street, the hotel offers easy access to New Orleans' vibrant attractions.

Comfortable Guest Experience

Thoughtfully equipped rooms with modern amenities like free Wi-Fi, cable TV, and a work desk ensure a relaxing stay.

Relaxing Amenities

Enjoy the outdoor pool, gym, and on-site laundry facilities designed for your convenience and comfort.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Accessible parking
  • Outdoor pool - seasonal
  • Swimming pool toys
All 55 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Board games/puzzles
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

42.86 accessibility score

  • Level entrance
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.4

    Some reviews mentioned bad odors and dirt.

  • Service8.9

    Overall, staff received praise for their friendliness and helpfulness.

  • Location8.9

    Locations received consistent positive remarks.

  • Room Quality6.9

    Some dissatisfaction was expressed regarding room size and odor.

  • Amenities7.9

    Amenities were generally considered satisfactory, though some expressed issues with breakfast.

  • Value for Money7.9

    Good value mentioned, although some hidden areas needed cleaning.

  • Food and Beverage8.4

    Breakfast quality was reported as good.

  • Overall Experience8.4

    General sentiment was positive with some caveats.

Guest reviews

The location was in walking distance of a lot of places we went. There was a fridge and microwave in the room. The AC worked really well.

The location was in walking distance of a lot of places we went. There was a fridge and microwave in the room. The AC worked really well.

The rooms were really small. The beds were hard and the pillows were terrible (they deflate as soon as you lay your head on it). Water leaked on the floor when I took a shower. The lighting in the room sucked. My bed was made up with the same sheets all three days.

Ebony · 5/10

Breakfast

Breakfast

A little outside the center of the French Quarter

Ubaldo · 9/10

The place

The place

Old establishment

William · 6/10

Nothing to say, excellent and abundant breakfast. Central location and staff always ready for any request.

Nothing to say, excellent and abundant breakfast. Central location and staff always ready for any request.

Alessio · 9/10
Cindy · 10/10

Everything

Everything

MARIA · 10/10
Giovanni · 9/10

Good location, breakfast was good.

Good location, breakfast was good.

I had a lizard in my room, and I told the front desk. And he told me, yeah we have them in here a lot. 😡😡 We weren't happy campers.

Marlene · 10/10