Denver, US

Tru By Hilton Denver Downtown Convention Center

801 15th Street

3 stars · Guest score 8.2/10

About this hotel

Modern Accommodation with Prime Location Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind. Convenient Amenities for a Comfortable Stay Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay. Explore Denver's Best Attractions With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Highlights

Prime Downtown Location

Situated in the heart of Denver, close to major attractions like Denver Performing Arts Complex and Larimer Square.

Comfort & Convenience

Enjoy free WiFi, private bathrooms with complimentary toiletries, and bilingual staff dedicated to a seamless stay.

Stylish Amenities & Lounge

Unwind at the hotel’s stylish bar and lounge, and take advantage of the fitness centre and private parking.

Facilities

  • Parking
  • Private parking
  • Parking garage
All 53 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Designated smoking area
  • Shared lounge/TV area
  • Board games/puzzles
  • Minimarket on site
  • Wheelchair accessible
  • Snack bar
  • Electric vehicle charging station
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Wine/champagne
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

73.71 accessibility score

  • Level entrance
  • Hearing-accessible reception
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Accessible lifts
  • Pool lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Rooms were clean but some reviews highlight issues with small room sizes.

  • Service9.3

    Customer service was outstanding and staff friendly.

  • Location9.6

    Great location near museums, restaurants, and union station.

  • Room Quality7.5

    Rooms reported to be tiny with some amenities lacking like microwaves.

  • Amenities8.1

    Limited breakfast options and issues with the elevators reported.

  • Value for Money7.3

    Charged extra for parking and other amenities not included in the room rates.

  • Food and Beverage7.0

    Breakfast was reported to be poor with limited options and service issues.

  • Overall Experience8.8

    Overall stay was good with a few significant concerns but still enjoyable.

Guest reviews

Quite average

Quite average

The beds squeak, they didn't even bother to take out the trash, but at 09:30 on the check-out day, the housekeeping came to rush us, reminding us that we had to leave before 11. The room doesn't even have windows, and the breakfast has a lot of room for improvement

Ale · 5/10

Good location and good breakfast

Good location and good breakfast

Bacon

Patrick c McConnell · 7/10

The location was perfect for our needs to walk to Ball Arena. The rooms are new and clean. The staff was friendly but a little overwhelmed when a lot of guests checked in at once. The check-in area is a little tight.

The location was perfect for our needs to walk to Ball Arena. The rooms are new and clean. The staff was friendly but a little overwhelmed when a lot of guests checked in at once. The check-in area is a little tight.

Waiting for elevators, almost at any time of day was frustrating. It is also unusual that the cleaning staff use the same elevators. I guess space for elevators was a planning issue.

Cindy · 9/10

Location

Location

Bed could be softer

Jessica · 9/10

Comfortable rooms, excellent breakfast, great location. Nice bar with a shuffleboard and friendly, helpful staff.

Comfortable rooms, excellent breakfast, great location. Nice bar with a shuffleboard and friendly, helpful staff.

Paul · 9/10

I did not like anything about the hotel!

I did not like anything about the hotel!

Not clean!

Jeffrey · 5/10
Melvin · 10/10
Massimo · 8/10