Well Placed
Set in Gold Coast, within easy reach of the area’s main sights and transport links.
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Gold Coast, AU
Sheraton Grand Mirage Resort Gold Coast
71 Sea World Drive
5 stars · Guest score 8.6/10
About this hotel
Luxurious Beachfront Property Experience luxury at its finest at Sheraton Grand Mirage Resort Gold Coast. Stunning Views and Modern Amenities Indulge in breathtaking views of lush gardens, a sparkling lagoon, or the Pacific Ocean from your guest room. Enjoy the comfort of Sheraton Sleep Experience bedding, along with entertainment from an iPod dock and a 55-inch flat-screen TV with Chromecast capabilities. Dining and Entertainment Options Savour a delightful buffet at Terraces Restaurant featuring fresh local seafood and traditional favourites. Relax at Pearls Bar with views of tropical gardens and the Pacific Ocean while enjoying premium beers, high tea, and light meals. Book your stay now at Sheraton Grand Mirage Resort Gold Coast for a truly unforgettable experience!
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
- Heated pool
- Pool bar
- Kids' pool
- Fence around pool
All 96 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Lockers
- Toilet with grab rails
- Kid-friendly buffet
- Evening entertainment
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Shallow end
- Yoga classes
- Visual aids: Braille
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Security alarm
- Key card access
- Live music/performance
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Multiple reviews mention poor upkeep: mould in bathroom, dirty floors, stains and general maintenance issues—cleanliness is a notable weakness.
- Service9.6
Service is frequently praised: attentive manager at Pearls Bar, excellent wait staff, terraces waiter lauded; some isolated inattentiveness and concierge issues noted but overall service is a strong point.
- Location9.8
Consistently described as excellent — near the ocean, great position for events (marathon) and convenient for families; location is one of the hotel’s strongest attributes.
- Room Quality8.0
Mixed: some rooms recently renovated, clean and spacious; others are dated with maintenance problems (flashing lights, broken shower switch) impacting sleep/comfort.
- Amenities9.0
Strong amenities overall: multiple pools, gym, Pearls Bar, restaurants and family-friendly facilities; complaints about activity cancellations, small swimable pool and occasional closures for private events.
- Value for Money7.5
Perceived as expensive and not always delivering a full 5-star experience — several guests explicitly called it over-priced or 'mediocre 4 star' for the cost.
- Food and Beverage9.4
Generally excellent: buffet breakfasts described as a feast, Pearls Bar high tea and restaurant service praised; isolated critique that menu is not '5-star' but overall F&B is a highlight.
- Overall Experience9.0
Most guests report an enjoyable stay and would return; strong positives (location, pools, service, food) outweigh negatives, though maintenance and value issues temper some experiences.