Nearby Attractions & Vibe
A prime downtown setting steps from Millennium Park and the Art Institute of Chicago, with the Monroe Red Line nearby for easy access to top sights.
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Chicago, US
The Palmer House Hilton
17 E Monroe St
4 stars · Guest score 8/10
About this hotel
Historic Downtown Hotel in Chicago's Theatre and Financial District Luxurious Rooms and Amenities Indulge in modern guest rooms at Palmer House Hilton, equipped with a flat-screen HDTV, desk, and cozy armchair. Enjoy the convenience of housekeeping services and unwind in style. On-Site Dining and Wellness Options Savor American cuisine at Lockwood Restaurant or opt for Lockwood Express for a quick bite. Keep fit at the fitness centre or pamper yourself at the on-site spa for a rejuvenating experience. Convenient Location and Accessibility With a prime location just a block away from Millennium Park and the Art Institute of Chicago, explore the city with ease. The Monroe Red Line subway station nearby provides seamless access to Chicago's top attractions. Book now for an unforgettable stay at Palmer House Hilton!
Highlights
Service & Comfort
Friendly, attentive staff and well-appointed rooms contribute to a comfortable, welcoming stay.
Amenities & Dining
On-site dining at Lockwood Restaurant and fitness and spa facilities available for a rejuvenating visit.
Facilities
- Parking
- Swimming pool
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 68 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Electric vehicle charging station
- Wine/champagne
- Coffee Shop on site
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Mobile app for room service
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Issues noted with bathroom cleanliness and maintenance.
- Service8.5
Staff were consistently friendly and helpful across various reviews.
- Location9.0
Perfect location for downtown attractions and easy walking access.
- Room Quality7.0
Mixed reviews on room quality; significant issues reported with bathroom.
- Amenities8.5
Good amenities including fitness center and pool area.
- Value for Money8.0
General satisfaction with pricing relative to accommodations.
- Food and Beverage7.5
Varied experiences with restaurant service and offerings.
- Overall Experience8.0
Enjoyed a vibrant and fun atmosphere despite some negative aspects.