Nearby Attractions & Vibe
Located in New Orleans with easy access, just 15 minutes from the Mercedes-Benz Superdome and a short drive to the French Quarter for iconic experiences.
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New Orleans, US
Trident Inn & Suites New Orleans
12340 I-10 Service Road
3 stars · Guest score 7.1/10
About this hotel
Luxurious Accommodations Indulge in comfort at Trident Inn & Suites, where each room features a separate seating area, cable TV, microwave, and refrigerator for your convenience. Relaxation and Convenience Take a dip in our refreshing outdoor pool, enjoy free WiFi throughout the property, and benefit from complimentary parking and a 24-hour front desk at your service. Ideal Location Located just 15 minutes from the Mercedes-Benz Superdome and a short drive from the vibrant French Quarter, Trident Inn & Suites offers easy access to the best of New Orleans. Ready to experience comfort and convenience in the heart of the city? Book your stay at Trident Inn & Suites today!
Highlights
Service & Comfort
24-hour front desk support and comfortable rooms with separate seating areas, ensuring a convenient stay.
Distinctive Amenities
Outdoor pool, free WiFi, and complimentary parking add practical convenience during your visit.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Street parking
- Outdoor pool - seasonal
- Fence around pool
All 56 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Wheelchair accessible
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Higher level toilet
- Sun loungers or beach chairs
- Picnic area
- Sun umbrellas
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.0
Multiple reviews mention cockroaches, mold, strong humidity/urine smells in hallways and rooms — overall cleanliness is poor.
- Service6.5
Repeated reports of slow or inattentive check-in, rude staff attitude, billing/charge issues and long waits, though some basic service functions occurred.
- Location9.5
Several guests noted the hotel is easy to get to and in a gated community — location/access are strong positives.
- Room Quality7.5
Mixed: comfortable beds and working AC are positives, but issues like loose toilet seat, mold and pest reports lower room quality.
- Amenities6.5
Pool problems (closed, dirty/slimy), fitness room out of order, limited ice/vending — amenities exist but many were unusable or poorly maintained.
- Value for Money10.0
Multiple guests called the price reasonable and good value for basic rest; deposit and checkout policies are a drawback but overall perceived as good value.
- Food and Beverage6.0
Breakfast criticized (no meat, poor quality, rules about taking food), vending machines empty — food offering is subpar.
- Overall Experience6.8
Mixed overall: decent price, location and basic comforts (bed/AC) offset by cleanliness, pool/amenity issues and inconsistent/rude service.