Pets
Pets not allowed
1 / 130
Punta Cana, DO
Hotel Riu Palace Macao - Adults Only - All Inclusive
Playa Arena Gorda
4 stars · Guest score 8.4/10
About this hotel
Spa and Recreational Amenities Indulge in massages, body treatments, and facials at the spa. Enjoy 2 outdoor swimming pools, a nightclub, and a complimentary water park for endless entertainment. Dining and Drinking Options Satisfy your cravings at one of the 6 restaurants or grab snacks at the cafe. Unwind with a drink from the swim-up bar or one of the 7 bars/lounges available on-site. Convenient Facilities and Services Benefit from amenities like a computer station, dry cleaning services, and a 24-hour front desk. Free self-parking makes your stay hassle-free. Pamper yourself at Hotel Riu Palace Macao - Adults Only - All Inclusive and enjoy the ultimate relaxation and entertainment experience. Book your stay now to experience luxury in Punta Cana!
Facilities
- Pool umbrellas
- Access to nearby outdoor pool
- Free self parking
- Pool sun loungers
All 56 facilities
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Golfing nearby
- Television in common areas
- Nightclub
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Wedding services
- Grocery/convenience store
- Tours/ticket assistance
- Waterslide
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Computer station
- Free water park access
- Beach sun loungers
- Beach towels
- Beach volleyball on site
- Housekeeping on request
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grey water recycling system
- Change of towels (on request)
- Vegetarian breakfast available
- Rooftop garden
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Energy-saving switches
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic stirrers
- No single-use plastic straws
- Water-efficient showers only
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 12:00 PM
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Minimum Spring Break check-in age is 21 years old
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
House rules
Pets
Service animals not allowed
Sustainability Certifications
Travelife
Accessibility
No elevators
Guest type
Caters to adults only
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.8
The property was filthy, with visible mold and dirty common areas.
- Service9.3
Service at the front desk had issues, with lies and poor check-in experience.
- Location10.0
Fantastic location with a beautiful beach and private lounging areas.
- Room Quality8.3
Room had a strong moldy smell and maintenance issues.
- Amenities10.0
Plenty of chairs and cabanas around the pool; the Elite beach area was great.
- Value for Money6.8
Overall experience felt like a waste of thousands of dollars.
- Food and Beverage7.8
Food was hit or miss, with some issues leading to stomach problems.
- Overall Experience9.3
Overall experience fell short of expectations, not up to the 'Palace' standard.