Nearby Attractions & Vibe
Located in Key West with a walkable setback from the harbor and Main Street, steps from Mallory Square and Key West Aquarium for effortless exploration.
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Key West, US
Hyatt Vacation Club at Sunset Harbor
200 Sunset Lane
4 stars · Guest score 8.2/10
About this hotel
Luxurious Accommodations Indulge in comfort at Hyatt Sunset Harbor Resort, where every unit is air conditioned and equipped with modern amenities like a flat-screen TV and DVD player. Upgrade to a unit with a kitchen and balcony for added convenience and relaxation. Relaxing Spa Center Unwind and rejuvenate at our on-site spa center, where you can pamper yourself with a variety of treatments and massages. Let go of all your stress and immerse yourself in a state of pure bliss during your stay. Convenient Location Located just steps away from popular attractions like Mallory Square and Key West Aquarium, our resort offers easy access to the best of Key West. Explore the vibrant surroundings and make the most of your vacation at Hyatt Sunset Harbor Resort. Book now to experience the ultimate blend of luxury and relaxation at Hyatt Sunset Harbor Resort.
Highlights
Guest-Centric Service
Helpful and responsive staff complement a relaxing stay, with consistently attentive service praised by guests.
Distinctive Comfort & Dining
Choice units offer kitchen options, balconies, and dining spaces, plus on-site spa access for a rejuvenating retreat.
Facilities
- Parking
- Private parking
- Accessible parking
All 26 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Electric vehicle charging station
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 04:00 PM – 11:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Mixed reports: several guests mention clean rooms while others report needing a deep clean (stains on chairs, request to reinstate mid-week refresh).
- Service8.6
Generally helpful and responsive staff and praised timeshare owners, but a few reports of poor or inconsistent service (early checkout knocking, an unhelpful staff member, and an instance of bad customer service).
- Location9.5
Consistently praised: excellent, very walkable location close to the harbor and Main Street, waterfront views and easy access to Key West attractions.
- Room Quality7.2
Mixed quality: some units described as amazing and comfortable, others notably tiny or worn (very small studio layouts, obstructed views in some rooms).
- Amenities8.8
Strong amenities like a great pool area, mature landscaping and waterfront access are frequently noted; parking is available but can be expensive.
- Value for Money7.7
Mixed value: some guests enjoyed the stay and preferred the property to alternatives, while others report unexpected/excess fees and higher total costs than expected.
- Food and Beverage8.2
Standard quality for this hotel tier.
- Overall Experience8.6
Overall positive: many guests loved the location, pool and waterfront feel and would return, but caveats include occasional tiny rooms, extra fees, and inconsistent cleanliness/service.