Prime Location
Situated in central Queenstown, the hotel offers easy access to local attractions and the vibrant town atmosphere.
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Queenstown, NZ
Heartland Hotel Queenstown
27 Stanley Street
3 stars · Guest score 7.7/10
About this hotel
Panoramic Views and Convenient Location Heartland Hotel Queenstown offers breathtaking panoramic views over Lake Wakatipu to the mountains. Located centrally in Queenstown, just a short walk from town, guests can easily explore the beauty of the area. Charming Alpine Architecture and Modern Amenities Experience the charm of traditional alpine architecture at the hotel, complemented by modern amenities. Most rooms provide stunning views, and guests can enjoy satellite TV, wireless internet, and coffee/tea facilities. Dining Experience at Hillside Brasserie Indulge in a delightful dining experience at Hillside Brasserie, open daily for breakfast and dinner. Whether starting your day with a hearty meal or unwinding with dinner, the brasserie offers a cozy ambiance to enjoy delicious food. Book your stay at Heartland Hotel Queenstown to immerse yourself in comfort, convenience, and stunning views.
Highlights
Comfort & Service
Enjoy modern amenities and attentive service designed to make your stay relaxing and enjoyable.
Scenic Dining & Views
Dine at Hillside Brasserie with cozy ambiance and stunning views of Lake Wakatipu and the surrounding mountains.
Facilities
- Parking
- Free Parking
- Private parking
All 35 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Tour desk
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Daily housekeeping
- Kid meals
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Sanitized tableware & silverware
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Reviews mentioned issues with cleanliness; bathrooms were not very clean and rooms felt outdated.
- Service8.4
Overall, staff was described as friendly and helpful with some exceptions.
- Location8.9
Location was frequently praised for convenience and proximity to attractions.
- Room Quality7.0
Rooms felt outdated and not as pictured in reviews; some rooms had comfort issues.
- Amenities7.5
Basic amenities were available, but some complaints about the quality.
- Value for Money7.0
Several reviews indicate that the price did not match the quality of the accommodations.
- Food and Beverage7.5
Breakfast received mixed reviews; while there was variety, some items were often out.
- Overall Experience8.4
Many guests had a satisfactory overall experience despite some negative aspects.