Prime Downtown Location
Situated just 1.5 km from the Pepsi Center, the hotel provides easy access to Denver's top attractions and vibrant neighborhood.
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Denver, US
Inn at the Highland Denver Downtown
2601 Zuni Street, Building A
3 stars · Guest score 5.6/10
About this hotel
Convenient Location Situated just 1.5 km from the Pepsi Center in Denver, Quality Inn offers a prime location for travelers looking to explore the city's top attractions. Comfortable Accommodations Guests can enjoy cable TV, air conditioning, and a private bathroom in each room, ensuring a comfortable stay after a day of sightseeing. Great Facilities With a 24-hour front desk and vending machines, Quality Inn goes the extra mile to provide convenience and excellent service to its guests. Book your stay now at Quality Inn Denver and experience comfort and convenience at its best!
Highlights
Comfortable Guest Experience
Enjoy cable TV, air conditioning, and private bathrooms in each room, ensuring a relaxing stay after exploring the city.
Convenient Facilities
With a 24-hour front desk and vending machines, the hotel offers practical amenities to enhance your visit.
Facilities
- Parking
- Free Parking
All 27 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Designated smoking area
- Minimarket on site
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Smoke alarms
- Face masks for guests available
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Accessibility
0 accessibility score
- Wheelchair-accessible parking
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness3.2
Multiple reviews indicated severe cleanliness issues, including reports of bed bugs, dirty common areas, and unclean rooms.
- Service7.2
Some reviews mentioned helpful staff, but also instances of ignored requests and unsatisfactory responses.
- Location7.8
Location was praised in several reviews, recognized as a positive aspect of the stay.
- Room Quality4.2
Comments regarding room conditions were primarily negative, including references to filthy rooms and incorrect bed sizes.
- Amenities6.2
Limited mentions of amenities, but existing reviews suggest average options available.
- Value for Money5.2
The facility was considered overpriced for the quality of service and cleanliness experienced.
- Food and Beverage6.3
Some positive comments on breakfast offerings, averaging out the overall experience.
- Overall Experience4.7
Overall sentiment from reviews was mixed, with significant frustrations overshadowing some positives.
Guest reviews
Nothing
Nothing
One of the two worst hotel experiences I've ever had. When I arrived, I was told there was no running water, but they hoped it would be back on soon. So I went and ate and came back. What I wanted was a shower, and discovered that, for some crazy reason, the shower curtain was hung from an inverted arch-shaped bar. Gravity being what it is, this meant the shower curtain would not stay closed at either end, both of them sliding to the middle. I had to wedge objects to serve as weights to hold the curtain to avoid flooding the whole place. Wifi didn't work at all. Just a horrible place, and had I spent a bit more, I could have had a very nice Airbnb just up the road.
Location
Location
Breakfast and cleanliness
Very good location
Very good location
....
Reception staff were very nice, good location and accommodation for this price.
Reception staff were very nice, good location and accommodation for this price.
Poor breakfast, which they are closing earlier than they say
It is in a good location right outside of downtown Denver/Union Station.
It is in a good location right outside of downtown Denver/Union Station.
Door didn’t work properly, it gets stuck half of the time and it also could be shoved open while locked easily, and you can’t use the other locks unless you are inside, so my stuff always didn’t feel safe. There are bed bugs, I woke up with marks from them.