ibis Wien City

About this hotel

Convenient Location Located in Vienna's 5th district, just 2 km from the city centre, Ibis Wien City is easily accessible via public transport with underground stations nearby. Modern Amenities Enjoy a comfortable stay in air-conditioned rooms equipped with all the modern amenities you need. Stay connected with free Wi-Fi and wired internet throughout the hotel. Nearby Attractions Explore Vienna's vibrant culture with restaurants, markets, and shopping streets within a 3 km radius. Don't miss out on visiting the Naschmarkt, Schönbrunn Palace, and Mariahilfer Straße. Book now for a convenient and comfortable stay at Ibis Wien City, where modern amenities and nearby attractions await you.

Highlights

Facilities

• Parking
• Private parking
• Parking garage

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.0

  Generally clean but some complaints about the condition of the curtains and odors.

• Service8.4

  Friendly staff noted across several reviews.

• Location8.5

  Convenient location close to metro and main attractions.

• Room Quality8.2

  Well-maintained room but some issues with room assignments.

• Amenities8.0

  Basic amenities available; issues reported with a smoking room.

• Value for Money8.0

  Some guests found it overpriced for what was offered.

• Food and Beverage8.4

  High quality breakfast and options available.

• Overall Experience8.2

  Mixed reviews but positive overall sentiment.

Guest reviews

Air conditioning, Large room Good facilities Clean

Air conditioning, Large room Good facilities Clean

Wardrobe too small

Breakfast

Breakfast

Nothing

Very good location, small but good breakfast, very soundproof windows, very friendly staff

Very good location, small but good breakfast, very soundproof windows, very friendly staff

The accommodation was semi-clean, the location is good, but I would not walk around alone as a woman. Beggars approach and harass you.

They clean regularly

They clean regularly

The hotel is not conveniently located near any major sightseeing attractions, and it is about a 15-minute walk from the nearest train station. For me, traveling with two heavy suitcases, walking that distance to the hotel was very difficult, especially on a very hot and humid day. Unfortunately, the most disappointing part of my stay was the treatment I received from the reception staff upon arrival. As soon as I arrived, the female receptionist was unfriendly and her behavior toward me was extremely disrespectful. After I checked in and provided the documents she requested, she gave me a form written in a language other than English. I had to ask her several questions to understand how to complete it correctly. When I then politely asked her about the hotel’s location and what tourist attractions were nearby, her tone suddenly became very harsh. She raised her voice, raised her eyebrows at me, and spoke to me in an aggressive and disrespectful manner. I was shocked and very disappointed by her behavior. I told her that I did not feel welcomed as a guest and that her manner was inappropriate. Instead of apologizing or trying to resolve the situation, she raised her voice even more and called one of two men who appeared to be hotel staff or security. When he came to the front desk, I tried to ask him why she was treating me this way, but he interrupted me and said in a deep, harsh voice, “Don’t justify.” I explained that I was not trying to justify anything. He then pointed toward the elevator and simply ordered me to go upstairs. I found the entire experience frightening, humiliating, and extremely insulting, especially as a solo traveler in a foreign country. After walking a long distance with heavy luggage in very hot and humid weather, the last thing I expected was to be treated this way when arriving at a hotel. I was exhausted and did not have the energy to cancel my stay and look for another hotel, so I stayed.