Chinatown Hotel Chicago

About this hotel

Central Location in Chicago's Chinatown This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit. Convenient Amenities Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free. Easy Access to Attractions With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood. Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness2.8

  Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.

• Service6.8

  Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.

• Location8.8

  Many reviews praised the hotel's location, citing it as a major positive aspect.

• Room Quality3.8

  Several complaints about room comfort and maintenance; many rooms need refurbishment.

• Amenities5.3

  Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.

• Value for Money5.8

  Mixed values reported; some felt it was cheap but not worth the price considering the issues.

• Food and Beverage7.8

  No specific complaints about food; noted as not applicable in many cases.

• Overall Experience5.3

  Overall guest experiences varied widely, with several negative experiences overshadowing the positives.

Guest reviews

The host at the desk was friendly, and understood why I was to disgusted to stay there

The host at the desk was friendly, and understood why I was to disgusted to stay there

Bedbugs. A disgusting odor in the room. The hallways were filthy. Stains in the bed and in the chair. Toilet seat very wobbly. Water from the bathroom sink came out grey when I ran it

Subway (red line) is very close and in 20 minutes I was in the city. The bed was comfortable and there were the basics items to have a shower. The room has an open wardrobe with hangers for shirts.

Subway (red line) is very close and in 20 minutes I was in the city. The bed was comfortable and there were the basics items to have a shower. The room has an open wardrobe with hangers for shirts.

In the hallways you could find papers and food on the floor. The different receptionists were quite passive, I felt a lack of energy and positive welcoming. Shower floor looked clean but I'm not sure if it was. Tv, you couldn't keep watching the same movie once you switch off tv.

Fabulous location.

Fabulous location.

Carpet flooring

Location only

Location only

Cheap hotel in nice location. The hotel smells like a flooded basement. No elevators, no modern updates. Old, Cheap air conditioners that need maintenance and don't work properly. No curtains, only blinds that shine in the sun when I should have that as an option. It wasn't that clean and looked dirty throughout hotel lobby and hallways

Chinatown Hotel was very cheap and located close to Soldiers Field. I booked it so I could go to MNF game and not have to drive back to the 'burbs late after having a few beers.

Chinatown Hotel was very cheap and located close to Soldiers Field. I booked it so I could go to MNF game and not have to drive back to the 'burbs late after having a few beers.

I got very anxious when I read online reviews about Chinatown Hotel having an infestation of bed bugs in the past. I tried to book another hotel at the last minute and the prices were all > $250 for one night. I carefully inspected my room and could find no evidence of bedbugs. When I arrived, my room did not have a roll of toilet paper. The room did not have a refrigerator. The room was very hot with one portable space heater. The television did not work.

The location was great. It was a food paradise for chinese cuisine. Shopping centers were awesome. Stay was very cheap. You get what you pay for. Rooms were basic. But clean. Carpets were very old and stained and dirty. But other than thqt, beds were ok, we had hot water , bathroom was clean. No smell in my room ( Room 101) as mentioned in several comments in review. Very close (2 miles) to the magnificent miles and navy pier. Yhey had sharable fridge, water filter in the common kitchen. And the staffs are helpful. Easy checkin and checkout. Wifi was great. And old tv was there in each toom in the 2B 1 B apartment and was functional.

The location was great. It was a food paradise for chinese cuisine. Shopping centers were awesome. Stay was very cheap. You get what you pay for. Rooms were basic. But clean. Carpets were very old and stained and dirty. But other than thqt, beds were ok, we had hot water , bathroom was clean. No smell in my room ( Room 101) as mentioned in several comments in review. Very close (2 miles) to the magnificent miles and navy pier. Yhey had sharable fridge, water filter in the common kitchen. And the staffs are helpful. Easy checkin and checkout. Wifi was great. And old tv was there in each toom in the 2B 1 B apartment and was functional.

Can renovate it. Specially the stained caroets. And change the ancient blankets. Front desk staff could more pro actively engage with customers. Although rooms were allright, and did not smell, lobby had a distinct smell mixed with clorex. The fact that they dont have elevators may be an issue with elderly people.

They had various time zone clocks in reception. Also they did not inflate their prices just because they could due to the Chicago marathon.

They had various time zone clocks in reception. Also they did not inflate their prices just because they could due to the Chicago marathon.

There was no toilet paper in the room.