Chinatown Hotel Chicago

About this hotel

Central Location in Chicago's Chinatown This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit. Convenient Amenities Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free. Easy Access to Attractions With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood. Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness2.8

  Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.

• Service6.8

  Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.

• Location8.8

  Many reviews praised the hotel's location, citing it as a major positive aspect.

• Room Quality3.8

  Several complaints about room comfort and maintenance; many rooms need refurbishment.

• Amenities5.3

  Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.

• Value for Money5.8

  Mixed values reported; some felt it was cheap but not worth the price considering the issues.

• Food and Beverage7.8

  No specific complaints about food; noted as not applicable in many cases.

• Overall Experience5.3

  Overall guest experiences varied widely, with several negative experiences overshadowing the positives.

Guest reviews

Cheap and close to Soldier Field.

Cheap and close to Soldier Field.

No vending machines

nada

nada

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The Chinese people were nice

The Chinese people were nice

Unclean never

Nada

Nada

Tudo

ONE of the staff members when we checked in at night was friendly.

ONE of the staff members when we checked in at night was friendly.

Everything—besides that ONE staff member—was way below our expectations.