Prime Location Near Attractions
Situated close to Nairobi National Museum and Kenyatta International Conference Centre, offering easy access to key sights.
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Nairobi, KE
Jacaranda Hotel Nairobi
Woodvale Grove, Westlands
3 stars · Guest score 7.7/10
About this hotel
Luxurious Pool Views and Fitness Centre Jacaranda Hotel Nairobi offers a unique experience with pool views from every room and a well-equipped fitness center for guests to stay active during their stay. Delicious Dining Options Start your day right with a delicious breakfast buffet offering Full English/Irish options. The hotel ensures a satisfying dining experience for all guests. Convenient Location and Exceptional Service Located near key attractions like Nairobi National Museum and Kenyatta International Conference Centre, Jacaranda Hotel Nairobi provides exceptional service and a helpful reception to assist guests in exploring the area. Experience luxury and convenience at Jacaranda Hotel Nairobi. Book now for an unforgettable stay!
Highlights
Exceptional Service and Comfort
Enjoy attentive service and a helpful reception team dedicated to making your stay enjoyable.
Luxury Amenities and Dining
Relax with pool views from every room and indulge in a delicious breakfast buffet with full English/Irish options.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Heated pool
- Pool bar
All 84 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Garden
- BBQ facilities
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Snack bar
- Kids' club
- Nightclub/DJ
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Coffee Shop on site
- Shallow end
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Hair Salon Services
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Live music/performance
- Movie nights
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Rooms were clean, but issues in some rooms were reported.
- Service8.6
Staff were friendly and professional, providing good service during the stay.
- Location8.7
Great location close to shopping malls and a peaceful environment.
- Room Quality7.1
Rooms were outdated and had multiple maintenance issues reported.
- Amenities8.2
Good amenities available, although some items like the television need improvement.
- Value for Money7.6
Good value for the price, particularly considering location and service.
- Food and Beverage6.7
Food quality needs improvement and variety in the dining options.
- Overall Experience7.6
Overall enjoyable experience but with significant areas of improvement.
Guest reviews
Everything was amazing….the food was amazing,reception was welcoming
Everything was amazing….the food was amazing,reception was welcoming
The house keeping staffs should increase their customer service (they were rude)
The location is superb
The location is superb
It is very old
The staff is fantastic! Josephine communicated with me before I even left the U.S.A., and Moses, David, the security guards, everyone was just wonderful! Moses allowed me to keep my big suitcase there while I was on safari for a week. Josephine at the front desk gave me wonderful tips and helped me get a driver at almost midnight, and he was kind and helpful! It was clean and quiet and I slept for 10 hours my first night. TV worked well and the hotel has its own private gate to get to the fantastic Sarit Center mall across the street! I will go back to the Jacaranda Hotel Nairobi every time I'm in town!
The staff is fantastic! Josephine communicated with me before I even left the U.S.A., and Moses, David, the security guards, everyone was just wonderful! Moses allowed me to keep my big suitcase there while I was on safari for a week. Josephine at the front desk gave me wonderful tips and helped me get a driver at almost midnight, and he was kind and helpful! It was clean and quiet and I slept for 10 hours my first night. TV worked well and the hotel has its own private gate to get to the fantastic Sarit Center mall across the street! I will go back to the Jacaranda Hotel Nairobi every time I'm in town!
Nothing. It was perfect. The vegetable curry is excellent!