Prime Central Location
Located at 187 Hang Bong in Hanoi, with close access to Ha Noi Railway Station and popular attractions for easy exploration.
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Hanoi, VN
San Palace Hotel & Rooftop
187 Hang Bong Street
4 stars · Guest score 9.2/10
About this hotel
Luxurious Amenities San Palace Hotel & Spa in Hanoi boasts an outdoor swimming pool, terrace, and a restaurant and bar. Guests can enjoy air-conditioned rooms with modern facilities including a flat-screen TV and free WiFi. Convenience at Your Fingertips With a 24-hour front desk, airport transfers, and room service, guests are well taken care of. The hotel also offers an ATM, concierge service, and safety deposit boxes for added convenience. Prime Location Located near Ha Noi Railway station and popular attractions, San Palace Hotel & Spa is the ideal choice for travelers. Don't miss out on experiencing the best of Hanoi – book your stay now!
Highlights
Guest-Focused Service
24-hour front desk, attentive staff, and in-room amenities ensure a comfortable stay with thoughtful conveniences.
Rooftop and Dining
Enjoy the rooftop pool and on-site restaurant/bar for a refined experience after a day of sightseeing.
Facilities
- Swimming pool
- Outdoor pool
- Rooftop pool
- Kids' pool
All 101 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Snack bar
- ATM/cash machine on site
- Lockers
- Public transport tickets
- Kid-friendly buffet
- Evening entertainment
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Personal trainer
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.5
Some minor issues with room maintenance were mentioned.
- Service10.0
Staff were consistently described as friendly and helpful.
- Location9.5
Great central location, although busy.
- Room Quality9.0
Rooms were generally fine, but some wear and tear observed.
- Amenities8.5
Some amenities like the rooftop bar and pool could use improvement.
- Value for Money8.8
Price higher than similar hotels, but service justified it.
- Food and Beverage9.5
Breakfast received high praise for variety and quality.
- Overall Experience9.7
Guests reported an overall very satisfying stay.